Literature Index By IL Number
IL1000 - SF125 spec - Duty Station
IL1004 - Tek-CARE®120 wiring - Standard System Layout, color
IL1005 - Tek-CARE®120 wiring - Plus System Layout, color
IL1010 - Staff App manual - Installation and Operation Manual
IL1011 - NC475 spec - Tek-CARE Appliance Server
IL1012 - NC475 manual - Tek-CARE Appliance Server - Installation and Operation Manual
IL1013 - IR160 spec - Audio Station
IL1014 - NC160 spec - Central Equipment
IL1015 - IH122K spec - Dual Station Mounting Kit
IL1020 - LS621/LS631 spec - Tek-CARE Staff App
IL1021 - LS622 spec - LS622-series Tek-CARE App for TV
IL1024 - Tek-CARE®160 manual - Two-way Audio Communication Nurse Call System
IL1025 - Tek-CARE®160 wiring - Standard System Layout, color
IL1026 - Tek-CARE®160 wiring - Plus System Layout, color
IL1029 - NC403TS spec - Tek-CARE Monitor
IL1032 - SF521UL spec - Wireless Room Station, 1/4" jack
IL1033 - SF523UL spec - Wireless Room Station
IL1034 - NC404TS spec - Tek-CARE Master Station
IL1035 - NC356CE spec - Central Equipment
IL1036 - SF401KIRL spec - Pillow Speaker
IL1051 - IH121K spec - Single Station Mounting Kit
IL1052 - NC403TS/NC404TS manual - NC403TS Monitor and NC404TS Master Station Installation Manual
IL1054 - Tek-CARE® TV manual - Installation and Operation Manual
IL1057 - NC356CE manual - Tek-CARE® NC300III
IL1058 - NC415G3 spec - Master Station
IL1061 - IH521 spec - Single Station Mounting Kit
IL1068 - NC403TS / NC404TS / NC415G3 manual - Master Stations User Guide
IL1072 - CT160/CT160K spec - CT160 Cable Adapter 8P8C to 2-Wire
IL1077 - NC503 spec - Central Monitoring Modem
IL1082 - LS454 manual - Config Tool Live Software User Guide
IL1083 - LI122UN spec - Room Controller with Dome Light
IL1084 - NC554/8 manual - Network Switch
IL1087 - NC404TS Bracket manual - Install Instructions
IL1089 - Tek-CARE570 manual - Installation and Operation Manual
A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for theย Health Care,ย Residential, and Commercial markets.
- Ambulatory Surgery Centers
- CCRC / Life Plan
- Skilled Nursing
- Assisted / Independent Living
- Hospitals & Cancer Centers
- Psychiatric & Behavioral Health Facilities
- National Accounts
Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekToneย has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.
ASCContinuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a residentโs health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facilityโall on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping residentโs safety and security a top priority.
A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.
SKILLED NURSINGAssisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CAREย wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.
ASSISTED LIVINGNurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.
HOSPITAL INFONurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.
PSYCHIATRIC & BEHAVIORALTekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.
NATIONAL ACCOUNTSHEALTHCARE
The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekToneโs wired and wirelessย nurse call systemsย provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CAREย Wander Managementย system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With theย Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, theย Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.
COMMERCIAL AND RESIDENTIAL
TekToneโs roots lie in the manufacturing and design ofย apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.
Where to Buy
TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buyย to contact your regional manufacturerโs representative or to inquire about your nearest TekTone Elite Partner.
Additional Resources
Hours of Operation
TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.
- Sales department hours are Monday through Friday ย 8:00 a.m. to 5:00 p.m. EST.
- Technical Support department hours are Monday through Friday ย 8:00 a.m. to 6:00 p.m. EST.
- For technical assistance, contact ourย Tech Supportย team.
When you call TekTone, our automated telephone system gives you these dialing options:
โขโ2 – Sales Department
โขโ3 – Technical Support
โขโ4 – Vendor Relations
โขโ5 – Accounts Payable
โขโ6 – Accounts Receivable
โขโ0 – Operator
Technical Support FAQs
Click here for a list of Technical Support FAQs.
General Questions
If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.
Contact Info
324 Industrial Park Road
Franklin, NC 28734 USA
800.327.8466
828.524.9967
828.524.9968