Tek-CARE160 Two-Way Audio Communication Nurse Call System

Home » Products » Nurse Call Systems » Tek-CARE160 Two-Way Audio Communication Nurse Call System

The Tek-CARE160 Two-Way Audio Communication Nurse Call System is a modern and affordable nurse call system that is easy to install, use, and maintain. Featuring customizable peripheral devices, sleek, touchscreen master stations and high-quality two-way voice communication, the Tek-CARE160 is designed to meet the needs of facilities across the entire healthcare spectrum.

The NC415G3 master station includes the Tek-CARE user interface on a compact LCD touchscreen, as well as an optional audio handset and cradle for placement. With the handset, staff can communicate loudly and clearly with residents between patient rooms and the nurses station without the interference of background noise. Optionally, staff members can utilize the push-to-talk button on the master. The master station maintains a small footprint to easily rest on a desk or can be wall-mounted.

The NC404TS master station features the same Tek-CARE user interface, along with a touchscreen will full touch capabilities. This master includes options for Icon View and Map View in addition to classic List View. With Map View, facilities can view call locations on a facility map to more easily identify calls. The NC404TS also features a handset for discreet conversations between the nurses station and resident rooms.

The NC403TS Tek-CARE Monitor is a new product designed to simplify viewing calls on the Tek-CARE Network. The NC403TS annunciates call activity on a sleek touchscreen monitor while utilizing the familiar Tek-CARE user interface. The unobtrusive monitor can be placed anywhere throughout the facility.

Room controllers feature energy-efficient LED dome lights, and include connection points for up to six stations. Available in either red and white or blue and white options.

Patient stations are easy to clean and can be simply combined with a speaker to enable two-way voice communication. The stations are available in single or dual versions, utilizing a one-quarter-inch jack receptacle for call cord insert. The speaker stations feature an assurance LED beneath the surface that illuminates when an audio path is open, ensuring resident privacy and safety.

Two-button customizable stations are designed with optional pull cord and include inserts for emergency, code, or bath call stations — or create custom inserts for call types unique to each facility. These stations can be used in one- or two-gang housings. In the two-gang housing, stations can be combined with other two-button stations, patient stations or even a speaker station to provide audio communication with custom calls. Optional water-resistant gasket allow the stations to be used in showers, baths, or tub rooms.

Duty stations annunciate calls in staff areas using 4 LEDs and a tone speaker. As an alternative, use additional wall-mounted master stations to provide room-specific information at multiple locations.

Add the Tek-CARE Appliance Server to easily integrate the Tek-CARE160 system with other nurse call systems, as well as a wide variety of building systems, such as fire alarm, security, and access control systems. The Tek-CARE Appliance Server supports many optional features, including pocket paging, reporting, remote event monitors, email output, Tek-CARE TV, and Tek-CARE Staff App for iOS and Android.

Apple TVs with HDTVs display calls in a large format that’s visible from a distance. Our Tek-CARE Staff App enables iOS and Android devices (plus any paired smartwatches) to display calls on the go, with selectable tone, vibrate, or flash notifications. Each device displays all calls in its assigned zones from all connected systems at once. The Tek-CARE Appliance Server sends events to these devices via the facility’s WiFi.

The Tek-CARE160 allows for an easy upgrade path from legacy nurse call systems. Existing wiring can be re-used for installation, saving on costs and labor.

The Tek-CARE160 nurse call system is UL®1069 and UL®2560 Listed, cUL® Listed to CSA C22.2 No. 205, and RoHS Compliant.

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.


Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.


A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.


Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.


Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.


Nurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.


TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.



The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.



TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.

Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
Technical Support department hours are Monday through Friday  8:00 a.m. to 6:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
• 4 – Vendor Relations
• 5 – Accounts Payable
• 6 – Accounts Receivable
• 0 – Operator

Technical Support FAQs

Click here for a list of Technical Support FAQs.

General Questions

If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA



Follow On