Tek-CARE500 Wireless Nurse Call System

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NC475
Tek-CARE
Appliance Server
SF503UL, SF504UL
Waterproof Pendants

Wireless Patient Stations

SF515UL PIR Motion Detector
(check-in only)

Tek-CARE500 is a UL®2560 Listed wireless nurse call system for use by assisted and independent living facilities. The system ensures reliable call transmission using spread spectrum technology.

Tek-CARE500 provides senior living facilities with the most advanced security and safety available, giving residents the peace of mind and independence they deserve.

Tek-CARE500 includes a complete selection of wireless call transmitters — including pendants, emergency switches, check-in switches, door and window monitors, and motion detectors (check-in only) — powered by batteries that last more than one year. Plus, all transmitters are supervised, so you always know your system is working.

The Tek-CARE Appliance Server with Tek-CARE500 software is the core of the system, keeping track of all transmitters and calls, and sending calls to staff via pagers, email, text messages, or our Tek-CARE Staff App for iPhone, iPad, iPod touch, and Apple TV*, or Android devices. The system also maintains resident information — including photos, medical information, and contact information for relatives and physicians. All information is clearly and logically displayed on the flat-panel monitor, and calls can be automatically transmitted via phone to a central monitoring facility.

The NC403TS Tek-CARE Monitor is a new product designed to simplify viewing calls on the Tek-CARE Network. The NC403TS annunciates call activity on a sleek 22” touchscreen monitor while utilizing the familiar Tek-CARE user interface. The unobtrusive monitor can be placed anywhere throughout the facility.

Residents wear waterproof pendants around the neck or on the wrist, allowing them the freedom to roam throughout your facility or campus knowing that help is always just a button press away. Place wireless patient stations in baths and bedrooms for additional call locations.

The motion detector can be used as an automatic check-in device. For example, choose the time period when movement is registered as a morning check-in, so that you’re sure residents are up and about — without disturbing their privacy.

Use our exclusive Tek-CARE Event Monitor App for Windows to provide real-time monitoring of all system activity, as well as custom system reports.

* Paging, email, text messages, and the mobile app are ancillary methods of call annunciation, and are not intended to replace the primary annunciation provided by the Tek-CARE Appliance Server.


TekTone has designed Tek-CARE500 to work as a system. Its Tek-CARE Appliance Server has been carefully designed and matched to work with Tek-CARE500 wireless and wired peripherals. TekTone will not warrant or support components of Tek-CARE500 that are purchased separately unless the components are add-ons to previously sold systems. TekTone will also not warrant or support a system that is a mix of TekTone and non-TekTone parts, unless prior permission has been obtained. A site survey must be performed and submitted before ordering a Tek-CARE500 system. In order to track our systems and to inform facilities of software upgrades, full site information (site name, address and phone number) will be required when ordering. Site information and Tek-CARE Appliance Server warranty numbers will also be required when requesting technical support.

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.

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Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.

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A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.

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Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.

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Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.

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TekTone's National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

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HEALTHCARE

The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.

 

COMMERCIAL AND RESIDENTIAL

TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.


Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales and Technical Support department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 - Sales Department
• 3 - Technical Support
• 4 - Vendor Relations
• 5 - Accounts Payable
• 6 - Accounts Receivable
• 0 - Operator

General Questions


If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA

800.327.8466
828.524.9967

828.524.9968

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