Mission Statement
TekTone, a family-owned business, is committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health Care, Residential, and Commercial markets. This is founded on the principles of sound engineering, continuous product and process improvement, efficient manufacturing, cost-effective purchasing, and ultimately, through the dedication of our employees.
Quality Policy
TekTone Sound & Signal Mfg., Inc. is committed to providing quality healthcare communication solutions that are safe, effective, reliable, and offer the highest possible overall quality and value to our customers. Management will promote total commitment to quality throughout our organization to assure compliance with applicable product, legal and customer requirements. We will continually maintain and improve the effectiveness of our quality management system by, establishing and monitoring key metrics and quality objectives, with the ultimate goal of enhanced quality assurance and customer satisfaction.
"Will what I am about to do help make it easy
for my co-workers and our customers?"
This should be each employee's final test of every activity.
- Read our Corporate Profile.
- See our Product Warranty.
- See our Terms & Conditions of Sale.
- See our Affiliations.
Tariffs & Taxes
As a designer and manufacturer of healthcare communications systems, TekTone does procure specialty electronics from suppliers around the world to ensure our life safety systems are dependable and the highest quality. With this said we are noticing the recently imposed tariffs increasing the prices of imported goods.
These tariffs and taxes can significantly increase the final price of a product, so TekTone wants to be as transparent as possible. On some sales orders, you may notice a separate line item labeled tariff surcharge. This small percentage we hope will be a temporary measure to defray the cost of increased commodity pricing.
- TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:30 p.m. EST.
- Sales and Technical Support department hours are Monday through Friday 8:00am to 5:30pm EST.
- For technical assistance, contact our Tech Support team.
The TekTone Difference
For over 40 years, TekTone has designed and manufactured UL Listed Tek-CARE nurse call, wireless nurse/emergency call, wander management, Tek-SAFE area of rescue assistance systems, and Tek-ALERT integration systems. <Read More>
TekTone prides itself on being the easiest vendor you will work with and we will do everything we can to simplify nurse call and patient wandering for you. As a family business, our customers are treated like part of our family and we will do whatever it takes to ensure each interaction with TekTone or one of our TEPs is a positive experience.
TekTone manufactures 80% of what we sell in Franklin, NC and, combined with our in-house hardware and software development, allows TekTone to ensure end users receive the highest quality product each and every time. <Read More>
TekTone systems are distributed on 5 continents throughout the world. For more than 45 years, TekTone has worked to expand our global network of distributors and TEPs to reach even our most removed customers. <Read More>
