Mission Statement
TekTone, a family-owned business, is committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health Care, Residential, and Commercial markets. This is founded on the principles of sound engineering, continuous product and process improvement, efficient manufacturing, cost-effective purchasing, and ultimately, through the dedication of our employees.
Quality Policy
TekTone Sound & Signal Mfg., Inc. is committed to quality and excellence, and to creating the total satisfaction of our customers by meeting their requirements. We are further committed to establishing, pursuing and reviewing our production, delivery and service objectives in order to continually improve the effectiveness of our quality management system, and where possible exceed our customers' expectations.
We believe that customer satisfaction and continuous improvement can only occur in an environment where the Company's quality policy and quality system are regularly reviewed and reevaluated and are fully understood by every employee.
"Will what I am about to do help make it easy
for my co-workers and our customers?"
This should be each employee's final test of every activity.
- Read our Corporate Profile.
- See our Product Warranty.
- See our Terms & Conditions of Sale.
- See our Affiliations.
Tariffs & Taxes
As a designer and manufacturer of healthcare communications systems, TekTone does procure specialty electronics from suppliers around the world to ensure our life safety systems are dependable and the highest quality. With this said we are noticing the recently imposed tariffs increasing the prices of imported goods.
These tariffs and taxes can significantly increase the final price of a product, so TekTone wants to be as transparent as possible. On some sales orders, you may notice a separate line item labeled tariff surcharge. This small percentage we hope will be a temporary measure to defray the cost of increased commodity pricing.
- Our sales department hours are:
- 8:00am to 5:00pm EST Monday through Friday.
- For technical assistance, contact our Tech Support team.
- Hours are: 8:00am to 5:30pm EST Monday through
Friday.
The TekTone Difference
For over 40 years, TekTone has designed and manufactured UL Listed Tek-CARE nurse call, wireless nurse/emergency call, wander management, Tek-SAFE area of rescue assistance systems, and Tek-ALERT integration systems. <Read More>
TekTone prides itself on being the easiest vendor you will work with and we will do everything we can to simplify nurse call and patient wandering for you. As a family business, our customers are treated like part of our family and we will do whatever it takes to ensure each interaction with TekTone or one of our TEPs is a positive experience.
TekTone manufactures 80% of what we sell in Franklin, NC and, combined with our in-house hardware and software development, allows TekTone to ensure end users receive the highest quality product each and every time. <Read More>
TekTone systems are distributed on 5 continents throughout the world. For more than 45 years, TekTone has worked to expand our global network of distributors and TEPs to reach even our most removed customers. <Read More>
