TekTone's Training RoomTekTone offers TEP Tek-CARE Product Training, Recertification Training for our TEP technicians, project engineers and project managers as well as non-TEP Training for all TekTone customers interested in installing and servicing Tek-CARE systems. We now offer regional training for TEPs and non-TEPs.

There are several different resources for TekTone systems training. Before reviewing onsite training requirements, please visit the TekTone YouTube page. There you will find a selection of training videos on a variety of TekTone systems, including reporting, wander management and the Tek-CARE500 wireless nurse call system.

TekTone offers training at our factory for no charge. You are responsible for your lodging, meals and transportation to Franklin, NC. Maximum class size is 8 people, and attendees are encouraged to sign up at least 2 weeks in advance. Download the TekTone Product Training Welcome Letter for directions and lodging information.

If you would like to train several technicians at once, bring our technical training to your facility. Download a PDF of our TEP Tek-CARE Product Line Training or our Non-TEP Tek-CARE Product Training.

To register for training, or for more information, please click below:

TRAINING NOTICE

TekTone is pleased to announce the reinstallation of our training program. Classes will be held on a regular schedule as outlined below in our Franklin, NC factory location. Due to remaining staff limitations, we will not be able to provide any on-site training options for the time being. For everyone's health and safety TekTone Sound & Signal employs the following requirements for entrance to our facility; employees, guests and venders alike. Your cooperation is very much appreciated. Everyone entering the building will have their temperature checked and recorded. Tektone will allow individuals who would like to show proof of vaccination to forgo wearing a mask. Anyone not providing proof of vaccination will be required to wear a mask while in the facility.

The class schedule below is for TEP certification training (4-day class).
  • May 24-27
  • June 7-10
  • July 26-29
  • August 23-26
  • September 27-30
  • October 25-28
  • November 30 – December 3
  • December 13-16
The class schedule below is for TEP Recertification training:
  • August 9-10
  • October 13-14
The class schedule below is for Non-TEP Certification training:
  • July 12-13
  • September 8-9
  • November 8-9
This class runs Monday–Thursday and covers: Tek-CARE Network, Tek-CARE400P5 and P5+ Nurse Call Systems, Tek-CARE500 Wireless Nurse Call System, and Tek-CARE120/160 Nurse Call System. We will discuss the product line, features, operation, and installation requirements in detail, and cover system programming as well as ancillary features such as assignments, rounding, reporting, and email options.

(You must be a TekTone Elite Partner (TEP) to sign up for this class.)

To check availability and register for these classes, please visit https://training.tektone.com/
This 2-day class recertifies technicians who have been previously certified as TEPs. As certifications are valid for 3 years, this class will cover Tek-CARE products and features released in the prior 3 years. Previous certification is required for all attendees.

To check availability and register for these classes, please visit https://training.tektone.com/
We offer a 2-day class specifically for the needs of customers who are not TEPs. This class covers our Tek-CARE120/160, Tek-CARE500, and Tek-CARE Network along with all available ancillary options.

To check availability and register for these classes, please visit https://training.tektone.com/
Four-day Regional Training that covers: Tek-CARE120/160 Nurse Call Systems, Tek-CARE400 and P5 Nurse Call Systems, Tek-CARE500 Wireless Nurse Call System, and Tek-CARE700 Wander Management System. We will discuss the product line, features, operation, and installation requirements in detail, and cover system programming as well as ancillary features such as paging, reporting, and email options.

(You must be a TekTone Elite Partner (TEP) to sign up for this class.)

To sign up for these classes (if available), please visit https://training.tektone.com/
Two-day Regional Training that covers: Tek-CARE120/160 Nurse Call Systems, Tek-CARE500 Wireless Nurse Call System, and NC475 Tek-CARE Appliance Server. We will discuss the product line, features, operation, and installation requirements in detail, and cover system programming as well as ancillary features such as paging, reporting, and email options.

To sign up for these classes (if available), please visit https://training.tektone.com/

TEP Tek-CARE Product Line Training Certification

NonTEP Tek-CARE Product Line Training Certification

 

If you have any questions or problems with registration, please contact Brian Guercio at 800.327.8466, ext. 155 or bguercio@tektone.com.

In order to ensure the most effective training environment, a minimum class size is required. Any class with less than 3 people registered may be cancelled two weeks prior to start date.

Many of our international customers are also members of the TekTone Elite Partner program. The title of TEP designates that the company has attended factory training as designed by our Product Support Manager and maintains a local service staff to attend to systems 24/7.

For more information about our current global offerings, please visit the Where To Buy section of our website. Is your country unlisted? Fill out the form on our International Sales page. TekTone is constantly working to better serve our global customers and we would love to discuss your project with you!

TekTone® products are designed and built in our FDA-registered, state-of-the-art manufacturing facility located in North Carolina - plus a network of distributors and representatives that stretches worldwide.

TekTone’s portfolio is diverse by offering wireless pendants that fully integrate with wired audio-visual nurse call, resident wander management, and alert integration- simultaneously.  Our goal is to meet the various needs of an entire community on a single platform.