TekTone's Training RoomTekTone offers TEP Tek-CARE Product Training, Recertification Training for our TEP technicians, project engineers and project managers as well as non-TEP Training for all TekTone customers and end users interested in installing and servicing Tek-CARE systems. 

There are several different resources for TekTone systems training. Before reviewing onsite training requirements, please visit the TekTone YouTube page. There you will find a selection of training videos on a variety of TekTone systems, including reporting, wander management and the Tek-CARE500 wireless nurse call system.

TekTone offers training at our factory for no charge. You are responsible for your lodging, meals and transportation to Franklin, NC. Maximum class size is 8 people, and attendees must sign up at least 2 weeks in advance. All sectors of the business are invited, from end users to distributors. Download the TekTone Product Training Welcome Letter for class descriptions, directions, and lodging information.

If you would like to train several technicians at once, bring our technical training to your facility. Download a PDF of our NC300II & TC500 Onsite Training Requirements or our Onsite-Training-Requirements-TC400 & TC500.

To schedule training, or for more information, please email TEPtraining@tektone.net.

For driving directions to our factory, enter your starting address:

TEP Tek-CARE Product Training

This class runs Monday — Thursday and covers: Tek-CARE400 and P5 Nurse Call Systems, Tek-CARE500 Wireless Nurse Call System, Tek-ALERT Integration Manager, Tek-CARE700 Wander Management System, and Tek-CARE120/160 Nurse Call System. We will discuss the product line, features, operation, and installation requirements in detail, and cover system programming as well as ancillary features such as paging, reporting, and email options.

2018 TEP Tek-CARE class dates are: Jan. 8-11, Feb. 19-22, March 5-8, April 9-12, May 7-10, June 4-7, July 30-Aug. 2, Sept. 10-13, Oct. 8-11, Nov. 5-8.

2019 TEP Tek-CARE class dates are: Jan. 7-10, Feb. 4-7, March 4-7, April 8-11, May 6-9, June 3-6.

Tek-CARE Product Line Training

Tek-CARE120/160 & Tek-CARE500 Training


Tek-CARE300 II, Tek-CARE120/160, & Tek-CARE500 Training


TEP Recertification Training

This 2-day class recertifies technicians who have been previously certified as TEPs. Previous certification is required for all attendees.

2018 TEP Recertification class dates are: Feb. 13-14, April 3-4, June 11-12, Aug. 9-10.

2019 TEP Recertification class dates are: Feb. 14-15, April 18-19, June 13-14.

Non-TEP Training

We offer a 3-day class for non-TEPs. This class covers our Tek-CARE120/160, Tek-CARE300II, Tek-CARE500 and Tek-ALERT.

2018 Non-TEP class dates are: Jan. 15-18, March 21-23, May 2-4, Sept. 17-19, Nov. 19-20.

2019 Non-TEP class dates are: Jan. 16-18, March 13-15, May 15-17.