TekTone's Training RoomTekTone offers TEP Tek-CARE Product Training, Recertification Training for our TEP technicians, project engineers and project managers as well as non-TEP Training for all TekTone customers interested in installing and servicing Tek-CARE systems. We now offer regional training for TEPs and non-TEPs.

There are several different resources for TekTone systems training. Before reviewing onsite training requirements, please visit the TekTone YouTube page. There you will find a selection of training videos on a variety of TekTone systems, including reporting, wander management and the Tek-CARE500 wireless nurse call system.

TekTone offers training at our factory for no charge. You are responsible for your lodging, meals and transportation to Franklin, NC. Maximum class size is 8 people, and attendees are encouraged to sign up at least 2 weeks in advance. Download the TekTone Product Training Welcome Letter for directions and lodging information.

If you would like to train several technicians at once, bring our technical training to your facility. Download a PDF of our TEP Tek-CARE Product Line Training or our Non-TEP Tek-CARE Product Training.

To register for training, or for more information, please click below:

TRAINING NOTICE — Vaccination is required and masks while in classroom for all TekTone training opportunities.

9/14/21

To Our Valued Partners,

As you know the health and safety concerns surrounding the COVID pandemic have hampered our ability to provide certification training for your technicians. Please be advised that recertification of previously certified technicians is now available as a one-day online class.

With that said, we do understand that the need for training and certifications still exists. In order to maintain social distancing and minimize travel, we will be hosting regional classes over the next few months.

We have made arrangements for the following locations and dates:

Registration fee is $1,000 per person for all classes.

Columbia, MD- Oct 5-8

Homewood Suites by Hilton Columbia (410) 872-9200 8320 Benson Drive, Columbia, Maryland 21045 Negotiated rate; $154/night Contact hotel direct for booking, group name: TekTone

Anaheim, CA- Oct 19-22

Homewood Suites by Hilton Anaheim (714) 740-1800 12005 Harbor Boulevard, Garden Grove, California 92840, USA Negotiated rate; $109/night plus $18 parking Contact hotel direct for booking, group name: Tek

Atlanta, GA- Nov 30- Dec 3

Atlanta, GA- Dec 6-9

Homewood Suites by Hilton Atlanta Midtown (404)524-4076 97 10th Street NW, Atlanta, Georgia 30309, USA Negotiated rate; $109/night plus $20 parking Please email Stacy Johnson for room reservations; stacy.johnson@hilton.com

To register please visit https://training.tektone.com/ Each attendee will need to create their own user account for registration and testing.

8/16/21

We have been able to streamline the necessary content for our re-certification class and present it in a one-day online class. Class schedule may be found below under TEP Recertification. Participants are required to create a user account for registration and testing. Please contact training@tektone.com with any questions.

This class is appropriate for any previously trained technicians with experience on the TC120 and/or TC160 product lines. Concepts first deployed in these products are also utilized in the P5+ line. The class will be presented with a presumed understanding of points and virtual stations. If an individual does not have this experience look for opportunities to attend the 4-day initial TEP Certification class.
This class runs Monday–Thursday and covers: Tek-CARE Network, Tek-CARE400P5 and P5+ Nurse Call Systems, Tek-CARE500 Wireless Nurse Call System, and Tek-CARE120/160 Nurse Call System. We will discuss the product line, features, operation, and installation requirements in detail, and cover system programming as well as ancillary features such as assignments, rounding, reporting, and email options.

(You must be a TekTone Elite Partner (TEP) to sign up for this class.)

To check availability and register for these classes, please visit https://training.tektone.com/
This 2-day class recertifies technicians who have been previously certified as TEPs. As certifications are valid for 3 years, this class will cover Tek-CARE products and features released in the prior 3 years. Previous certification is required for all attendees.

To check availability and register for these classes, please visit https://training.tektone.com/
We offer a 2-day class specifically for the needs of customers who are not TEPs. This class covers our Tek-CARE120/160, Tek-CARE500, and Tek-CARE Network along with all available ancillary options.

To check availability and register for these classes, please visit https://training.tektone.com/
Four-day Regional Training that covers: Tek-CARE120/160 Nurse Call Systems, Tek-CARE400 and P5 Nurse Call Systems, Tek-CARE500 Wireless Nurse Call System, and Tek-CARE700 Wander Management System. We will discuss the product line, features, operation, and installation requirements in detail, and cover system programming as well as ancillary features such as paging, reporting, and email options.

(You must be a TekTone Elite Partner (TEP) to sign up for this class.)

To sign up for these classes (if available), please visit https://training.tektone.com/
Two-day Regional Training that covers: Tek-CARE120/160 Nurse Call Systems, Tek-CARE500 Wireless Nurse Call System, and NC475 Tek-CARE Appliance Server. We will discuss the product line, features, operation, and installation requirements in detail, and cover system programming as well as ancillary features such as paging, reporting, and email options.

To sign up for these classes (if available), please visit https://training.tektone.com/

TEP Tek-CARE Product Line Training Certification

NonTEP Tek-CARE Product Line Training Certification

 

If you have any questions or problems with registration, please contact Training at 800.327.8466, ext. 155 or 162 or training@tektone.com.

In order to ensure the most effective training environment, a minimum class size is required. Any class with less than 3 people registered may be cancelled two weeks prior to start date.

Many of our international customers are also members of the TekTone Elite Partner program. The title of TEP designates that the company has attended factory training as designed by our Product Support Manager and maintains a local service staff to attend to systems 24/7.

For more information about our current global offerings, please visit the Where To Buy section of our website. Is your country unlisted? Fill out the form on our International Sales page. TekTone is constantly working to better serve our global customers and we would love to discuss your project with you!

TekTone® products are designed and built in our FDA-registered, state-of-the-art manufacturing facility located in North Carolina - plus a network of distributors and representatives that stretches worldwide.

TekTone’s portfolio is diverse by offering wireless pendants that fully integrate with wired audio-visual nurse call, resident wander management, and alert integration- simultaneously.  Our goal is to meet the various needs of an entire community on a single platform.