A variety of TekTone resources are available, including technical literature, training information, systems design help, color brochures, and updates from our latest TekTone eNewsletters.

TekTone products are available through hundreds of distributors and service providers around the world. Visit the Where to Buy page to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.

For specific questions, the Literature Index contains TekTone manuals, spec sheets and other technical documentation organized by part number. Here you will be able to find product information, technical specifications and installation materials.

If you require further assistance, the Training Page provides information about training classes offered at our factory location, as well as opportunities for on-site and regional training. On this page you can find schedules, requirements, video training tutorials and contact information.

If you are interested in receiving a parts quote from TekTone, please visit the Systems Design page. Here you will find a breakdown of information required in order to design your quote. Not all of the listed information is required, but more details will lead to a faster response, as well as a more accurate quote.

To keep up-to-date with current TekTone news, updates and announcements, subscribe to one of our eNewsletters. TekTone distributes two newsletters at regular intervals, and each one provides unique and specialized insight. Subscribing to TekTalk is the easiest way to stay informed!

Take a few minutes to tell us how TekTone has helped your business or community and we will feature your testimonial on the TekTone website!

Warranty Lookup –  Click here to check your manufacture date. 

Click here for a list of Technical Support FAQs.

Having trouble finding something? Feel free to contact us.

Tek-CARE Platform 1.47.2
Click below to download the most recent software update. This release is a new TekTone recommended minimum Tek-CARE version (FIELD UPGRADE REQUIRED).


Click here for a complete listing of technical documents for TekTone products.


Click for information about our network of distributors and representatives.


Training is available at our factory in Franklin, NC. Click below for more information on training.


Contact us for help laying out your project.


Please fill out the RMA request form below.


Refer to one of the Tek-CARE® Master Station Load Value Calculators for more information on Port Loading for Master Stations. Click on applicable link below.

GEN2 Modules


Share Your TekTone Success Story


Check the manufacture date of your product.


Click here for a list of Technical Support FAQs.



Event Monitors &

Event Monitors &

Reporting Software

Reporting Software

TekTone’s Tek-CARE® Event Monitors and Reporting software are available for every Tek-CARE nurse call system and the Tek-ALERT® alert integration system.  Tek-CARE software runs on the Tek-CARE Appliance Server. This proprietary server was developed as part of the Tek-CARE family of nurse call systems, which are designed to exceed rigorous life-safety standards. 





The Tek-CARE platform provides flexible options for every facility. Whether retrofit or new install, there is a Tek-CARE system that is right for you. When planning for the success of your healthcare community, one of the biggest questions to consider is whether to choose a wireless or hardwired nurse call system.  

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.


Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.


A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.


Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.


Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.


Nurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.


TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.



The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.



TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.

Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
Technical Support department hours are Monday through Friday  8:00 a.m. to 6:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
• 4 – Vendor Relations
• 5 – Accounts Payable
• 6 – Accounts Receivable
• 0 – Operator

Technical Support FAQs

Click here for a list of Technical Support FAQs.

General Questions

If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA



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