A variety of TekTone resources are available for use, including literature, training information, systems design help, order tracking and updates from the latest TekTone eNewsletters.

TekTone products are available through hundreds of distributors and service providers around the world. Visit the Where to Buy page to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.

For specific questions, the Literature Index contains TekTone manuals, spec sheets and other technical documentation organized by part number. Here you will be able to find product information, technical specifications and installation materials.

If you require further assistance, the Training Page provides information about training classes offered at our factory location, as well as opportunities for on-site and regional training. On this page you can find schedules, requirements, video training tutorials and contact information.

If you are interested in receiving a parts quote from TekTone, please visit the Systems Design page. Here you will find a breakdown of information required in order to design your quote. Not all of the listed information is required, but more details will lead to a faster response, as well as a more accurate quote.

For existing TekTone customers, you can track the status of any open order at the Order Status and Tracking page. You will need your TekTone customer number and your purchase order number or TekTone sales order number in order to track your shipment.

To keep up-to-date with current TekTone news, updates and announcements, subscribe to one of our eNewsletters. TekTone distributes two newsletters at regular intervals, and each one provides unique and specialized insight. Subscribing to TekTalk is the easiest way to stay informed!

Take a few minutes to tell us how TekTone has helped your business or community and we will feature your testimonial on the TekTone website!

Having trouble finding something? Feel free to contact us.

Tek-CARE Software Downloads – Download the most recent software for your Tek-CARE System

Literature Index – A complete listing of technical documents for TekTone products.

Where to Buy – Information about our network of distributors and representatives.

Training – Free training is available at our factory in Franklin, NC.

Systems Design – Contact us for help laying out your project.

Order Status and Tracking – Use this form to check the status of your order.

Warranty Lookup – Check the manufacture date of your product.

RMA Request FormPlease click here for our online RMA request form.

Refer to the Tek-CARE® Master Station Load Value Calculator for more information on Port Loading for Master Stations on TekTone Gen2 Modules.

eNewsletters – Sign up for our eNewsletters.

Request printed color brochures for your campaign.

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Many of our international customers are also members of the TekTone Elite Partner program. The title of TEP designates that the company has attended factory training as designed by our Product Support Manager and maintains a local service staff to attend to systems 24/7.

For more information about our current global offerings, please visit the Where To Buy section of our website. Is your country unlisted? Fill out the form on our International Sales page. TekTone is constantly working to better serve our global customers and we would love to discuss your project with you!

TekTone® products are designed and built in our FDA-registered, state-of-the-art manufacturing facility located in North Carolina - plus a network of distributors and representatives that stretches worldwide.

TekTone’s portfolio is diverse by offering wireless pendants that fully integrate with wired audio-visual nurse call, resident wander management, and alert integration- simultaneously.  Our goal is to meet the various needs of an entire community on a single platform.