Employment Opportunities

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TekTone seeks talented, enthusiastic, team players with a positive attitude to help us grow our business and strengthen our community.

Quality of Life

TekTone world headquarters is located in the beautiful mountains of western North Carolina where residents enjoy an unsurpassed quality of life. The 517 square miles of Macon County, NC include the towns of Franklin (the county seat) and Highlands, plus numerous smaller communities. Almost one-half of the county is comprised of the Nantahala National Forest, the largest in North Carolina.

While the climate is mild, there are four distinct seasons. The area boasts plenty of woodlands, beautiful streams, waterfalls, mountains, hills and valleys. Macon County’s “green factor” is unparalleled in the region. We have a variety of outdoor activities, such as whitewater rafting, fishing, hiking on the Appalachian and Bartram Trails, boating and skiing, and we are only 40 minutes from the Great Smoky Mountains National Park.

The TekTone campus is located in a beautiful rural area, but is by no means isolated. We are just one hour from Asheville, NC and just over two hours from several major business centers, including Atlanta, GA, Greenville/Spartanburg, SC, and Knoxville, TN.

Our Culture

TekTone is a family-owned business, and we consider our employees to truly be part of our family, working towards a common goal. We strive to continually improve our processes by actively encouraging and recognizing ideas from all employees.

TekTone products are designed and built in our FDA-registered, state-of-the-art manufacturing facility. Operating for more than 45 years, we provide our customer base around the world with world-class support, and we have a strong commitment to product design. All healthcare products are designed, manufactured and tested in the USA, while all software is written and owned by TekTone. We have our own in-house engineering department that is constantly working to use new innovative technology to improve our products, and a primary focus organization-wide is Continuous Improvement of service, quality, and processes.

Franklin, NC

The people are friendly and organize year-round activities, including festivals and arts & crafts events. There are countless trails for hiking, including the Little Tennessee River Greenway, and the views are breathtaking. A paradise for those that love the outdoors, Franklin is designated as an Appalachian Trail Community. Franklin is home to approximately 3,600 citizens, but the population nearly doubles during the spring, summer and fall seasons due to our temperate climate and beautiful scenery. With a healthy tourism industry and lots of local people taking an active role in the community, Franklin offers endless opportunities for the entire family.

Directions

Positions Available

Join a fast-growing family owned electronics manufacturing company that designs and manufactures nurse call systems for the long-term care market.  Located in Franklin, North Carolina, our campus nestled in a beautiful rural area, but is by no means isolated.  We are just one hour from Asheville, NC and just over two hours from several major business centers, including Atlanta, GA, Greenville/Spartanburg, SC and Knoxville, TN.

RESPONSIBILITIES

Job Duties will include, but are not limited to:

  • Design and develop enterprise applications and interfaces
  • Write maintainable application code which effectively and efficiently implements business requirements
  • Work with fellow developers to provide on-time and complete features, documentation and peer training
  • Participate in all phases of the software development life cycle, including technical analysis, design, development, testing, documentation, configuration and deployment
  • Interact with stakeholders and provide guidance with various components of ERP system

QUALIFICATIONS/EXPERIENCE REQUIRED

  • Bachelors’ Degree or equivalent combination of experience and education
  • Development experience with PHP, JavaScript (Vue.js and jQuery), SQL. Python and Borland Delphi familiarity is a plus
  • Good understanding of Enterprise Application Architecture Patterns and Service Design Patterns
  • Relational database design and scripting in Microsoft SQL Server (primarily) and MySQL

KNOWLEDGE, SKILLS AND ABILITIES

  • Able to work with and enhance complex, highly integrated enterprise applications
  • Able to develop technical solutions to business requirements in a complex applications environment
  • Able to work well independently and in a team environment

  • Department: Engineering
  • Reports to: VP, Engineering
  • FSLA Status: Exempt

Summary/Objective: The Software Engineer develops, creates and modifies general computer applications software or specialized utility programs with the aim of optimizing operational efficiency.

ROLES

  • Actively “watch” for continuous improvement opportunities.
  • Set good example of work habits for others to follow, such as using time wisely, resolving issue efficiently, participating only in value add or necessary system required activities.
  • Supports TekTone commitment to product excellence, product quality and customer satisfaction. Performs to the best of her or her ability to create high quality products and services that satisfy customer requirements.
  • Actively promotes safety and good housekeeping practices.

Lead Research and Development for new features and products - 15%

  • Provide expert input on feasibility of products based on requirements analysis and specifications.
  • Develop and incorporate new features for expanding TekTone’s market-share.
  • Prepare accurate project tasks and estimate project timeframes and maintain them using internal project management software TekProject.
  • Identify, analyze and develop solutions for complex problems to address requirements.

Design and Implement Software Applications - 50%

  • Design and Develop Software using technologies such as, but not restricted to: Python, C, Ruby, JavaScript, Bash, PHP, JSON, XML, HTML, Git Version Control, PostgreSQL, SQLite and custom databases, Apache HTTP Server, Wireshark, Windows and Linux Operating Systems, Arduino.
  • Design and develop Graphical User Interfaces for various softwares using WxPython, FXRuby, SDL, jQuery.
  • Construct and integrate software components that communicate with software/hardware over Sockets using TCP/IP, UDP, TAP (Telelocator Alphanumeric Protocol for Paging) and Serial Communication protocols such as RS232 and RS485.
  • Improve performance of existing TekTone components.
  • Utilize advanced concepts in the following domains to architect products for TekTone: Domain Specific Database, State Machines, Advanced Linux Internals, Hardware Communications, Scripting, Hardware Emulators, Testers, Paging Protocols (Scope, COMP2 and TAP), Graphical Frameworks.

Provide expert input for supporting innovation of products and processes - 20%

  • Perform research on best candidates for software tools and technologies for specific projects and communicate with respective resources to assure needs are met.
  • Incorporate new components for expanding TekTone’s market.

Provide Technical Training and Support for Software Applications - 15%

  • Train key TekTone employees for finished products, so they can perform their roles in various capacities for these products. Such departments include: Technical Customer Support, Sales, Marketing, Production and Repair.
  • Help fix any errors or issues that are reported by users.

Resident Expert in various domains

  • Resident expert on TekTone Wireless System
  • Resident expert on UL Listed TekTone Appliance Server (NC475)
  • Resident expert on TekTone Wander Prevention, Management and Perimeter Control system
  • Resident expert on third-party integrations with the TekTone Systems

PROJECTS

  • Integrations for Real Time Location Systems, optimizations for reducing network traffic
  • Wander Prevention / Management, Perimeter Locking
  • Appliance Server
    • Write software and setup operating system to allow TekTone Software to run as an appliance
    • Configure LCD/LED/Buttons on the hardware to display events, allow user input and configuration and other such features
    • Software for production to test and setup these units being shipped to customers
  • Configuration Tool add features and updates
  • Create Live Configuration Tool that allows faster, on-the-fly editing of configuration of TekTone Systems
  • LCD interface for primary annunciation
  • Emulators to replace aging hardware for testing
  • Design and implement automatic software testing tools
  • Central Monitoring System for off-sire Alarm monitoring
  • TAP Paging Protocol support for allowing integrations from devices that output this protocol, such as many fire panel systems
  • Hardware Setup Utility for configuring Wireless Systems modes (such as broadcast or directed)
  • Various production testers for hardware components such as multicolored LED consistency (brightness and color) tester and a tuner for setting up the correct white balance for such LEDs
  • Database conversion tools for importing data from old Firebird database to new custom database
  • License Generator Tool that generates licenses for all TekTone Software sold.
  • Label Sleeve Generator Software to generate printable labels to put in hardware with relevant custom text and colors

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibility.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described her are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle or feel; and reach with hands and arms.

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s of science in computer science, related field or equivalent experience
  • Minimum of three years’ experience as database developer (not administrator) working with currently used technological products
  • Minimum of two years with currently used shell scripting technologies

PREFERRED EDUCATION AND EXPERIENCE

  • Certification in software developer training
  • Masters’ Degree

Click on the Apply Now button to submit a general application for employment at TekTone.

If you would like to download the application and mail it in, please click here. Mail to: 324 Industrial Park Road, Franklin, NC 28734

TekTone Sound & Signal Mfg., Inc., located in the beautiful mountains of Western North Carolina, is searching for a full-time Senior Software Engineer/Developer for our organization.  We are looking for someone with expertise in developing secure web services, managing and efficiently accessing large databases, and integrating with other systems via web APIs.  We prefer someone who can design and develop software using technologies such as, but not restricted to:  Python, PHP, Go, JavaScript, Typescript, Git, PostgreSQL, Docker, MQTT.  We would also like someone with experience deploying web applications on cloud platforms. This position will involve helping to design and develop features on our TekCARE System as well as our TekCARE Cloud Services.

 

Qualified applicants will have a Bachelor of science in Computer Science, related field or equivalent experience, a minimum of 3 years’ experience developing and consuming secure web APIs and a minimum of 3 years’ experience with large database design.  Master’s degree in computer science, or equivalent experience preferred.

 

This is a full-time exempt position with benefits.  Four-day work week and flexible schedule available.  Benefits include health insurance, dental insurance, 3 weeks’ vacation increasing to 5 weeks at year 5, 401K/Profit Sharing and more.  Interested applicants should submit a current resume to Human Resources, 324 Industrial Park Rd., Franklin, NC 28734 and Apply below.

QUALIFICATIONS

  • You must enjoy creating something from nothing, moving fast, breaking things, and iterating
  • Seeking a seasoned developer with significant Laravel and PHP
  • A passion for building engaging, enterprise-level, user-friendly, and scalable internal business systems
  • Built frontend applications using Laravel Blade, Vue, React
  • Experience building business system web applications
  • Experience building applications with the Spatie permissions Laravel package
  • Demonstrable portfolio of work (such as a portfolio website or GitHub link)
  • Experience knowing when to leverage third-party plugins, modules or frameworks
  • Ability to mentor junior developers
  • Leverage your experience with a broad range of technology stacks, platforms, and tools to do your best work and teach others to do the same
  • Experience using GitLab
  • Experience with command-line git (Feature/Develop branching)
  • MySQL and MS SQL experience

PREFERRED EXPERIENCE

  • Experience with ERP systems
  • Linux/OSX development host using VSCODE, Sublime, or JetBrains for development
  • Basic Linux Experience
  • Swift IOS Frontend to Laravel API

RESPONSIBILITIES

  • Built applications that provide as-needed business applications
  • Build exciting front-end experiences that cleanly integrate with back-end
  • Give and receive constructive feedback

TekTone Sound & Signal Mfg., Inc., located in the beautiful mountains of Western North Carolina, is searching for a full-time DevOps Manager for our organization.  We are looking for someone who has a strong understanding and experience with AWS, Gitlab CI/CD, PHP Laravel Development experience, strong MYSQL and MSSQL experience, Linux and Mac primary desktop experience and the ability to operate in an agile environment.  Supervisory experience a must.

Qualified applicants will have a Bachelor of science in Computer Science, related field or equivalent experience, a minimum of 3 years’ experience as DevOps Engineer working with currently used technological products.  Master’s degree in computer science, or equivalent experience preferred.

This is a full-time exempt position with benefits.  Four-day work week and flexible schedule available.  Benefits include health insurance, dental insurance, 3 weeks’ vacation increasing to 5 weeks at year 5, 401K/Profit Sharing and more. 

Interested applicants should send a resume to careers@tektone.com or apply via the TekTone.com website.  For more information, contact Human Resources at 828.524.9967 x 119.

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.

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Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.

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A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.

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Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.

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Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.

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TekTone's National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

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HEALTHCARE

The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.

 

COMMERCIAL AND RESIDENTIAL

TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.


Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales and Technical Support department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 - Sales Department
• 3 - Technical Support
• 4 - Vendor Relations
• 5 - Accounts Payable
• 6 - Accounts Receivable
• 0 - Operator

General Questions


If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA

800.327.8466
828.524.9967

828.524.9968

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