Employment Opportunities

Home » About Us » Employment Opportunities

TekTone seeks talented, enthusiastic, team players with a positive attitude to help us grow our business and strengthen our community.

Quality of Life

TekTone world headquarters is located in the beautiful mountains of western North Carolina where residents enjoy an unsurpassed quality of life. The 517 square miles of Macon County, NC include the towns of Franklin (the county seat) and Highlands, plus numerous smaller communities. Almost one-half of the county is comprised of the Nantahala National Forest, the largest in North Carolina.

While the climate is mild, there are four distinct seasons. The area boasts plenty of woodlands, beautiful streams, waterfalls, mountains, hills and valleys. Macon County’s “green factor” is unparalleled in the region. We have a variety of outdoor activities, such as whitewater rafting, fishing, hiking on the Appalachian and Bartram Trails, boating and skiing, and we are only 40 minutes from the Great Smoky Mountains National Park.

The TekTone campus is located in a beautiful rural area, but is by no means isolated. We are just one hour from Asheville, NC and just over two hours from several major business centers, including Atlanta, GA, Greenville/Spartanburg, SC, and Knoxville, TN.

Our Culture

TekTone is a family-owned business, and we consider our employees to truly be part of our family, working towards a common goal. We strive to continually improve our processes by actively encouraging and recognizing ideas from all employees.

TekTone products are designed and built in our FDA-registered, state-of-the-art manufacturing facility. Operating for more than 50 years, we provide our customer base around the world with world-class support, and we have a strong commitment to product design. All healthcare products are designed, manufactured and tested in the USA, while all software is written and owned by TekTone. We have our own in-house engineering department that is constantly working to use new innovative technology to improve our products, and a primary focus organization-wide is Continuous Improvement of service, quality, and processes.

Franklin, NC

The people are friendly and organize year-round activities, including festivals and arts & crafts events. There are countless trails for hiking, including the Little Tennessee River Greenway, and the views are breathtaking. A paradise for those that love the outdoors, Franklin is designated as an Appalachian Trail Community. Franklin is home to approximately 3,600 citizens, but the population nearly doubles during the spring, summer and fall seasons due to our temperate climate and beautiful scenery. With a healthy tourism industry and lots of local people taking an active role in the community, Franklin offers endless opportunities for the entire family.

Directions

Positions Available

Click on the Apply Now button to submit a general application for employment at TekTone.

If you would like to download the application and mail it in, please click here. Mail to: 324 Industrial Park Road, Franklin, NC 28734

TekTone Sound & Signal Mfg., Inc., located in the beautiful mountains of Western North Carolina, is searching for a full-time Senior Software Developer/Manager for our organization.  We are looking for someone with expertise in developing secure web services, managing and efficiently accessing large databases, and integrating with other systems via web APIs.  We prefer someone who can design and develop software using technologies such as, but not restricted to:  Python, PHP, Go, JavaScript, Typescript, Git, PostgreSQL, Docker, MQTT.  We would also like someone with expertise deploying web applications on cloud platforms.  This position will involve helping to design and develop features on our Tek-CARE System as well as our Tek-CARE Cloud Services.

 

An ideal candidate would care about the quality/safety of the product, customer experience, reputation of the product and company and commercial success.  We need someone with an awareness of general software development ecosystem, willingness to research and adopt new technologies as appropriate.  Good communication skills with other developers and the ability to communicate efficiently at a “high level” and have that imply the right “low level” details.  Must possess the ability to manage other developers and assign appropriate tasks for both project success and personal development, give appropriate instruction and review and integrate work.

 

Qualified applicants will have a Bachelor of Science in Computer Science, related field or equivalent experience, a minimum of 10 years’ experience developing and consuming secure web APIs and a minimum of 5 years with large database design.  Masters’ degree in Computer Science or equivalent experience preferred.

 

This is a full-time exempt position with benefits.  Four-day work week and flexible schedule available.  Benefits include health insurance, dental insurance, 3 weeks’ vacation increasing to 5 weeks at year 5, 401K/Profit Sharing and more.  

 

Interested applicants should send a resume to careers@tektone.com or apply via the TekTone.com website.  For more information, contact Human Resources at 828.524.9967 x 119.

 

Department:           Operations

Reports To:              Vice-President, Materials and Operations

FLSA:                        Hourly

Pay Band:                 Z ($25.20 - $33.47/hr)

ROLES

  • Cultivate an environment that facilitates the development of people.
  • Ensures Safety is #1 Priority in all tasks.
  • Initiates or suggests plans to motivate workers to achieve work goals.
  • Actively apply Lean Manufacturing concepts as an avenue for continuous improvement.
  • Set good example of work habits for others to follow, such as using time wisely, resolving issues efficiently, participating only in value add or necessary system required activities.
  • Supports TekTone commitment to product excellence, product quality and customer satisfaction.  Performs to the best of his or her ability to create high quality products and services that satisfy customer requirements.
  • Actively promote safety and good housekeeping practices.

 RESPONSIBILITIES

  • Carefully read manuals of equipment and interpret them to understand how to operate and maintain them properly.
  • Inspect newly acquired equipment upon arrival, checking every part to be sure that they are working and meet up with industry standards before they are put to use in the factory.
  • Read work orders to confirm the production task is within the capacity of the factory’s equipment in order to abide by manufacturers’ guidelines; make provision for alternate equipment to handle big production tasks to prevent wearing out.
  • Strictly abide by safety regulations during manufacturing activities, keeping equipment in check to avoid mechanical hazards that could cause harm to operators and workers.
  • Enroll for continuous training and education on technical maintenance practices so as to be updated with the latest maintenance techniques and be able to keep equipment in the best possible conditions.
  • Supervise the purchase of new equipment, utilizing the knowledge of machine operation in choosing good quality machines for purchase; test machines to determine their durability; return low performing machines in exchange for better ones whenever necessary.
  • Carry out routine servicing of equipment as part of measures to prevent breakdowns and malfunctions, which could thwart production activities.
  • Keep record of maintenance activities to track the lifespan of equipment. When equipment breakdown continues too frequently after repeated fixing, it will need to be replaced.
  • Troubleshoot equipment to determine specific malfunctioning issues and tackle them accordingly.
  • Communicate with management or clients to inform them about equipment faults and best maintenance techniques to implement for maximum performance.
  • Prioritize daily work orders according to their level of importance.
  • Provide technical assistance in the development of layouts/floor plans.
  • Troubleshoot equipment malfunctions and programming issues.
  • Preventative maintenance scheduling, performance and documentation of Automation Department equipment and TekTone as a whole.
  • Communicate and coordinate with service technicians when needed for maintenance/troubleshooting issues.
  • Resolve routine technical problems.
  • Monitor and trouble shoot all facility systems including heating and air, electrical, plumbing, and safety.
  • Lawn, grounds and parking lot maintenance.
  • Work extended hours as required.
  • Other duties as assigned by management.

SUPERVISORY RESPONSIBILITY

Limited as required.

WORK ENVIRONMENT

This job operates in a casual work environment. This role routinely uses lawn maintenance equipment, facility equipment such as forklift, and tools for skilled trades including HVAC, electrical, plumbing and general maintenance.

PHYSICAL DEMANDS

The physical demands described her are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand, walk, use hands to finger, handle or feel; and reach with hands and arms.

PREFERRED EDUCATION AND EXPERIENCE

  • Knowledge of mechanical maintenance process
  • Technical knowledge of HVAC, Electrical, Plumbing, General Facility Maintenance
  • Experience with managing contractors/vendors
  • Proficient with Excel, Word, Zoom, Email and professional communications.
  • Critical thinking ability to troubleshoot and detect malfunctioning
  • Possess the discipline to execute tasks without procrastination
  • Good time management to work at a good pace, executing word orders and demands
  • Fork Truck Experience
  • Ability to handle basic tools
  • Knowledge of safety precaution
  • Good human relations to relate cordially with team members and workers


If you would like to download the application and mail it in, please click here. Mail to: 324 Industrial Park Road, Franklin, NC 28734

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.

ASC

Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.

CCRC

A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.

SKILLED NURSING

Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.

ASSISTED LIVING

Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.

HOSPITAL INFO

Nurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.

PSYCHIATRIC & BEHAVIORAL

TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

NATIONAL ACCOUNTS

HEALTHCARE

The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.

 

COMMERCIAL AND RESIDENTIAL

TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.


Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
Technical Support department hours are Monday through Friday  8:00 a.m. to 6:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
• 4 – Vendor Relations
• 5 – Accounts Payable
• 6 – Accounts Receivable
• 0 – Operator

Technical Support FAQs

Click here for a list of Technical Support FAQs.

General Questions


If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA

800.327.8466
828.524.9967

828.524.9968

Follow On