For technical support, sales and international sales, national accounts, and systems design, Contact Us online. Use our online Contact Us form with general questions.
Other Contact Methods
Mail: 324 Industrial Park Road
Franklin, NC 28734 USA
When you call TekTone, our automated telephone system gives you these dialing options:
• 2 - Sales Department
• 3 - Technical Support
• 4 - Purchasing
• 5 - Accounts Payable
• 6 - Accounts Receivable
• 0 - Operator
HOURS OF OPERATION
Our sales department hours are:
8:00am to 5:00pm EST Monday through Friday.
- For technical assistance, contact our Tech Support team.
- Hours are: 8:00am to 5:30pm EST Monday through Friday.
I’m happy to provide a positive referral for TekTone; we’ve had no issues with your intercoms and appreciate your service.
It is rare and hard to find a vendor that cares about OUR customers like TekTone does.
TekTone equipment is easy to operate.
TekTone is a key global player in the nurse call system market, doing business on five continents, this company’s exciting growth in Macon County provides more evidence that modern manufacturers can thrive in every corner of our state.
The TekTone system works great and is very user friendly.
Every time I have contacted TekTone, I have been handled…at a level that far surpasses ANY other vendor. The courtesy, the patience, the professionalism and the friendliness they show is above standards. I am extremely happy to have TekTone as a partner, and with support like this, I feel like we will all be very successful.
Thank you for the continued support. It’s refreshing to have a partner like TekTone.
The TekTone nurse call system is a great improvement compared to our previous system. I train nursing students on the TekTone system and have noticed that from the caregivers side, the tone of the TekTone system is much less obtrusive for staff and patients.
The TekTone nurse call system works very well, great system, no complaints there!
Our hospital has been fortunate to make investments in tools such as our TekTone nurse call system that makes a positive impact on our nurses’ abilities to provide greater focus on our patients, allowing our facility to be ranked number one in patient satisfaction in NC.
We have specified TekTone on all our projects because of its track record and the state-of-the-art Nurse Call equipment available on the market.
Your customer support is far superior to companies I have dealt with in the past. [As] my units are in the excess of 10 years old… it would have been understandable to tell me that you no longer support our product. But you not only made your company look great, you assisted making me look good in the eyes of my owners.
Companies like TekTone that make such an assertive effort to do business within the U.S. play a major role in boosting our economy and creating job opportunities. They’re one of several companies in Western North Carolina that have been at the forefront of that effort.
We are impressed with our TekTone nurse call system and it has lasted years beyond our expectations.
I sell TekTone nurse call equipment for CES and I can honestly say TekTone customer service is outstanding! They make a product for just about any need or situation.
I have worked with TekTone for 3 years and I cannot say enough about the quality, reliability, and accuracy of their systems. I would recommend them to anyone.
We here at [hotel] love our Area of Refuge! The hotel has been here for 7 going on 8 years and we have yet to face any problems with the system. It’s safe, secure, and perfect for any emergencies the hotel may face. Thank you so much for the system, it’s reliable.
Our facility has always had TekTone and we are currently upgrading our system. I wanted the system to have more flexibility and we are getting this with the upgrade.
The TekTone nurse call system was installed at our facility more than 2 years ago. It is a simple, easy-to-use system that allows us to talk to our patients directly. As a result, we are no longer running to rooms and then hunting for equipment.
Once the TekTone system was installed, there was an immediate difference for the facility. It’s a lot easier to use.
TekTone’s instructor was thorough in all of the training courses. He also did a great job answering questions and helping us understand the content. I’m positive that as I use the new systems I will remember the course information and it will be easy to install. Thanks again for everything.