For technical support, U.S. and international sales, national accounts, and systems design, Contact Us online. Use our online Contact Us form with general questions.
Other Contact Methods
Mail: 324 Industrial Park Road
Franklin, NC 28734 USA
When you call TekTone, our automated telephone system gives you these dialing options:
• 2 - Sales Department
• 3 - Technical Support
• 4 - Vendor Relations
• 5 - Accounts Payable
• 6 - Accounts Receivable
• 0 - Operator
HOURS OF OPERATION
TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:30 p.m. EST.
- Sales and Technical Support department hours are Monday through Friday 8:00am to 5:30pm EST.
- For technical assistance, contact our Tech Support team.
Key Global Player
TekTone is a key global player in the nurse call system market, doing business on five continents, this company’s exciting growth in Macon County provides more evidence that modern manufacturers can thrive in every corner of our state.
Safe, Secure, and Perfect for Any Emergencies
We here at [hotel] love our Area of Refuge! The hotel has been here for 7 going on 8 years and we have yet to face any problems with the system. It’s safe, secure, and perfect for any emergencies the hotel may face. Thank you so much for the system, it’s reliable.
Lasted Years Beyond Our Expectations
We are impressed with our TekTone nurse call system and it has lasted years beyond our expectations.
Cares About OUR Customers
It is rare and hard to find a vendor that cares about OUR customers like TekTone does.
Robust and Flexible
[We chose a TekTone system] because of the cost, and because it is robust and flexible.
The TekTone nurse call system is a great improvement compared to our previous system. I train nursing students on the TekTone system and have noticed that from the caregivers side, the tone of the TekTone system is much less obtrusive for staff and patients.
Green Systems Engineering
We have specified TekTone on all our projects because of its track record and the state-of-the-art Nurse Call equipment available on the market.
Easy To Operate
TekTone equipment is easy to operate.
Ranked Number One in Patient Satisfaction
Our hospital has been fortunate to make investments in tools such as our TekTone nurse call system that makes a positive impact on our nurses’ abilities to provide greater focus on our patients, allowing our facility to be ranked number one in patient satisfaction in NC.
Our facility has always had TekTone and we are currently upgrading our system. I wanted the system to have more flexibility and we are getting this with the upgrade.
The TekTone nurse call system works very well, great system, no complaints there!
Simple, Easy-to-Use System
The TekTone nurse call system was installed at our facility more than 2 years ago. It is a simple, easy-to-use system that allows us to talk to our patients directly. As a result, we are no longer running to rooms and then hunting for equipment.
Every time I have contacted TekTone, I have been handled…at a level that far surpasses ANY other vendor. The courtesy, the patience, the professionalism and the friendliness they show is above standards. I am extremely happy to have TekTone as a partner, and with support like this, I feel like we will all be very successful.
TekTone has been a constant asset to us for many years because they are constantly evolving to meet the needs of the future.
Thank You for Continued Support
Thank you for the continued support. It’s refreshing to have a partner like TekTone.
Customer Support is Far Superior
Your customer support is far superior to companies I have dealt with in the past. [As] my units are in the excess of 10 years old… it would have been understandable to tell me that you no longer support our product. But you not only made your company look great, you assisted making me look good in the eyes of my owners.
We were without a call system for 8 months and TekTone not only got us back to having a call system but it also had several advancements that we utilize to assist with timely caring of our residents.
Call Light System
TekTone is absolutely wonderful. They went over and above in spite of some setbacks which were the facility’s error. The call light system is working and is awesome.
TekTone Systems Make Tasks Easier
Between our local dealer and TekTone we always get great service. Our upgraded TekTone systems make day to day tasks much easier.
Appreciate Your Service
I’m happy to provide a positive referral for TekTone; we’ve had no issues with your intercoms and appreciate your service.
Major Role in Boosting Our Economy
Companies like TekTone that make such an assertive effort to do business within the U.S. play a major role in boosting our economy and creating job opportunities. They’re one of several companies in Western North Carolina that have been at the forefront of that effort.
Check Out TekTone
I would encourage anyone considering an upgrade to your nurse call system to check out TekTone.
Once the TekTone system was installed, there was an immediate difference for the facility. It’s a lot easier to use.
Very User Friendly
The TekTone system works great and is very user friendly.
Would Recommend Them to Anyone
I have worked with TekTone for 3 years and I cannot say enough about the quality, reliability, and accuracy of their systems. I would recommend them to anyone.
We needed a new nurse call system in our north corridor part of the building our old system had gone obsolete to where we couldn’t buy parts anymore. TekTone came in and was so helpful with everything after picking the right system we wanted they quickly installed our new one…When it comes to their service, great company, great employees, thumbs up.
I sell TekTone nurse call equipment for CES and I can honestly say TekTone customer service is outstanding! They make a product for just about any need or situation.
I am proud to offer your product as our nurse call solution
You Guys Rock!
It is unbelievable to work with TekTone. TekTone has help out the building a lot when it comes to parts for the call system. Just want to thank TekTone for being a good vender to us, you guys rock…!!!
Will Remember Course Information
TekTone’s instructor was thorough in all of the training courses. He also did a great job answering questions and helping us understand the content. I’m positive that as I use the new systems I will remember the course information and it will be easy to install. Thanks again for everything.