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TekTone specializes in the design and production of high-quality, affordable, completely interoperable healthcare products including nurse call, wireless nurse call, wander management, alert integration, and pocket paging, as well as other affordable quality systems including emergency call, apartment entry, and area of rescue assistance systems that are used in a wide range of applications.

Nurse Call & Emergency Call

TekTone has UL Listed Nurse Call and Emergency Call equipment to meet the needs of hospitals, nursing homes and assisted-living facilities.

Wander Management

TekTone’s Tek-CARE®700 system lets dementia and at-risk residents move freely about your facility, while preventing them from wandering off.

Alert Integration Management

Tek-ALERT® Integration Manager allows a facility to seamlessly integrate calls and activities from all systems and route those calls appropriately.

Apartment Entry Systems

Our apartment entry systems include 3-, 4- and 5-wire speaker station versions, and vandal-resistant systems.

Committed to Providing Quality Intercommunication Solutions

TekTone—a proven leader in the nurse call, health care, and intercommunications fields since 1973—welcomes you to its diverse family of innovative systems. From a manufacturing plant and sales office in NC, our network of first-rate distributors and representatives stretches worldwide.

Over 45 Years

For over 40 years, TekTone has designed and manufactured UL Listed Tek-CARE nurse call, wireless nurse/emergency call, wander management, Tek-SAFE area of rescue assistance systems, and Tek-ALERT integration systems.

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TekTone products are designed and built in our FDA-registered, state-of-the-art manufacturing facility located in North Carolina – plus a network of distributors and representatives that stretches worldwide.

TekTone’s portfolio is diverse by offering wireless pendants that fully integrate with wired audio-visual nurse call, resident wander management, and alert integration- simultaneously.  Our goal is to meet the various needs of an entire community on a single platform.

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In-house Manufacturing

TekTone manufactures 80% of what we sell in Franklin, NC and, combined with our in-house hardware and software development, allows TekTone to ensure end users receive the highest quality product each and every time.

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TekTone has never obsoleted any systems without a path for upgrade or replacement in order to continue to use existing equipment. Our portfolio of solutions originally manufactured continue to be manufactured, supported, and are compatible with all new technology.

TekTone doesn’t charge for tech support or software upgrades.

TekTone has wired, wireless, and patient wandering solutions all integrated into one platform for convenience.

TekTone Elite Partners

TekTone prides itself on being the easiest vendor you will work with, and we will do everything we can to simplify nurse call and patient wandering for you.  As a family business, our customers are treated like part of our family…

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And we will do whatever it takes to ensure each interaction with TekTone or one of our TEPs is a positive experience.

Worldwide Distribution

TekTone systems are distributed on 5 continents throughout the world. For more than 45 years, TekTone has worked to expand our global network of distributors and TEPs to reach even our most removed customers.

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Many of our international customers are also members of the TekTone Elite Partner program. The title of TEP designates that the company has attended factory training as designed by our Product Support Manager and maintains a local service staff to attend to systems 24/7.

For more information about our current global offerings, please visit the Where To Buy section of our website. Is your country unlisted? Fill out the form on our International Sales page. TekTone is constantly working to better serve our global customers, and we would love to discuss your project with you!

Featured Product

Tek-CARE400 P5+

Tek-CARE400 P5+

The Tek-CARE400 P5+ is TekTone’s most flexible nurse call system, featuring full-duplex, 2-way audio, multicolor dome lights, customizable station buttons and a host of integration options.

Product Updates & News

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.

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Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.

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A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.

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Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.

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Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.

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TekTone's National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

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HEALTHCARE

The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.

 

COMMERCIAL AND RESIDENTIAL

TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.


Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales and Technical Support department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 - Sales Department
• 3 - Technical Support
• 4 - Vendor Relations
• 5 - Accounts Payable
• 6 - Accounts Receivable
• 0 - Operator

General Questions


If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA

800.327.8466
828.524.9967

828.524.9968

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