Now you can now track the status of your TekTone order! Use this form to check the order status. When your order has shipped, you can also track your shipment from this page (UPS and FedEx only).

Enter your 5-digit customer number and your purchase order (P/O) number or TekTone S/O # in the boxes provided, and click on the "Lookup Order" button. If your order has shipped, you'll see the ship date, along with a tracking number. Click on the tracking number to track your package's progress via UPS or FedEx.

Our online database is updated every hour, and shipping information is available up to 2 months after shipment. You can find your 5-digit customer number on our invoices and statements in the "Customer Code" field.

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Many of our international customers are also members of the TekTone Elite Partner program. The title of TEP designates that the company has attended factory training as designed by our Product Support Manager and maintains a local service staff to attend to systems 24/7.

For more information about our current global offerings, please visit the Where To Buy section of our website. Is your country unlisted? Fill out the form on our International Sales page. TekTone is constantly working to better serve our global customers and we would love to discuss your project with you!

TekTone® products are designed and built in our FDA-registered, state-of-the-art manufacturing facility located in North Carolina - plus a network of distributors and representatives that stretches worldwide.

TekTone’s portfolio is diverse by offering wireless pendants that fully integrate with wired audio-visual nurse call, resident wander management, and alert integration- simultaneously.  Our goal is to meet the various needs of an entire community on a single platform.