TekTone has been a constant asset to us for many years because they are constantly evolving to meet the needs of the future.—

— Lynn, Calcome, Inc.

We needed a new nurse call system in our north corridor part of the building our old system had gone obsolete to where we couldn't buy parts anymore. TekTone came in and was so helpful with everything after picking the right system we wanted they quickly installed our new one...When it comes to their service, great company, great employees, thumbs up.

— Carl Garcia, Maintenance Director, Invigorate Post Acute Albuquerque

[We chose a TekTone system] because of the cost, and because it is robust and flexible.

— Scott Webster, IT Director in Lincoln, NE

It is unbelievable to work with TekTone. TekTone has help out the building a lot when it comes to parts for the call system. Just want to thank TekTone for being a good vender to us, you guys rock...!!!

— Carnell Mims, Maintenance Director, Symphony Of Glendale

Between our local dealer and TekTone we always get great service. Our upgraded TekTone systems make day to day tasks much easier.

— Craig Larson, Facilities Director, Eventide

TekTone is absolutely wonderful. They went over and above in spite of some setbacks which were the facility's error. The call light system is working and is awesome.

— Catherine Pannell, Administrator, Invigorate Post Acute of Albuquerque

We have specified TekTone on all our projects because of its track record and the state-of-the-art Nurse Call equipment available on the market.

— Green Systems Engineering, Inc.

I sell TekTone nurse call equipment for CES and I can honestly say TekTone customer service is outstanding! They make a product for just about any need or situation.

— Tom Hendron, Communication Elect Sys (Ces)

I am proud to offer your product as our nurse call solution. This above and beyond culture makes great products! Keep up the good work.

— Andrew Watts, Account Mgr., Arbutus, MD

TekTone is a key global player in the nurse call system market, doing business on five continents, this company’s exciting growth in Macon County provides more evidence that modern manufacturers can thrive in every corner of our state.

— Pat McCrory, Governor, Raleigh, NC

Companies like TekTone that make such an assertive effort to do business within the U.S. play a major role in boosting our economy and creating job opportunities. They’re one of several companies in Western North Carolina that have been at the forefront of that effort.

— Mark Meadows, Congressman (NC-11), Washington, DC

The TekTone nurse call system was installed at our facility more than 2 years ago. It is a simple, easy-to-use system that allows us to talk to our patients directly. As a result, we are no longer running to rooms and then hunting for equipment.

— Clare Vallee, VP of Nursing Services, Berlin, NH

The TekTone nurse call system works very well, great system, no complaints there!

— Kathy Kundratic, Administration, Forest Hill, MD

The TekTone system works great and is very user friendly.

— James Goehman, Director of Facility Maintenance, Chesterfield, MO

TekTone equipment is easy to operate.

— Daniel Evans, Maintenance Director, Phenix City, AL

Every time I have contacted TekTone, I have been handled...at a level that far surpasses ANY other vendor. The courtesy, the patience, the professionalism and the friendliness they show is above standards. I am extremely happy to have TekTone as a partner, and with support like this, I feel like we will all be very successful.

— Alan Joseph, Operations Manager, Plymouth, MI

Thank you for the continued support. It's refreshing to have a partner like TekTone.

— Doug Glenn, PMP®, PSP®, Senior System Sales Engineer, Tampa, FL

I have worked with TekTone for 3 years and I cannot say enough about the quality, reliability, and accuracy of their systems. I would recommend them to anyone.

— Corey W. Leftwich, Executive Director, Mandeville, LA

Your customer support is far superior to companies I have dealt with in the past. [As] my units are in the excess of 10 years old... it would have been understandable to tell me that you no longer support our product. But you not only made your company look great, you assisted making me look good in the eyes of my owners.

— Bruce Forbes, Facility Management, Studio City, CA

Our facility has always had TekTone and we are currently upgrading our system. I wanted the system to have more flexibility and we are getting this with the upgrade.

— Philip A. Johnson, Director of Facility Services, Greensboro, NC

The TekTone nurse call system is a great improvement compared to our previous system. I train nursing students on the TekTone system and have noticed that from the caregivers side, the tone of the TekTone system is much less obtrusive for staff and patients.

— Rosemary Skiner, RN, Franklin, NC

We here at [hotel] love our Area of Refuge! The hotel has been here for 7 going on 8 years and we have yet to face any problems with the system. It's safe, secure, and perfect for any emergencies the hotel may face. Thank you so much for the system, it's reliable.

— Linda Her, Front Office Manager, Clovis, CA

I’m happy to provide a positive referral for TekTone; we’ve had no issues with your intercoms and appreciate your service.

— John Wilke, Property Manager, Missoula, MT

Our hospital has been fortunate to make investments in tools such as our TekTone nurse call system that makes a positive impact on our nurses’ abilities to provide greater focus on our patients, allowing our facility to be ranked number one in patient satisfaction in NC.

— Martin Wadewitz, COO, Franklin, NC

We are impressed with our TekTone nurse call system and it has lasted years beyond our expectations.

— Eric Etter, Maintenance, Hamilton, MT

It is rare and hard to find a vendor that cares about OUR customers like TekTone does.

— Jeff Wieand, Warehouse & Purchasing Manager, Seattle, WA

Once the TekTone system was installed, there was an immediate difference for the facility. It’s a lot easier to use.

— Mike Peoples, Finance Manager, Clemmons, NC

TekTone’s instructor was thorough in all of the training courses. He also did a great job answering questions and helping us understand the content. I’m positive that as I use the new systems I will remember the course information and it will be easy to install. Thanks again for everything.

— Josh Judd, Installer, Gilbert, AZ

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A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.

ASC

Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.

CCRC

A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.

SKILLED NURSING

Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.

ASSISTED LIVING

Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.

HOSPITAL INFO

TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

NATIONAL ACCOUNTS

HEALTHCARE

The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.

 

COMMERCIAL AND RESIDENTIAL

TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.


Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales and Technical Support department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
• 4 – Vendor Relations
• 5 – Accounts Payable
• 6 – Accounts Receivable
• 0 – Operator

Technical Support FAQs

Click here for a list of Technical Support FAQs.

General Questions


If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA

800.327.8466
828.524.9967

828.524.9968

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