Requires Tek-CARE® software version 7254 or later

Our new IR416P5 Staff Station may be used as either a psychiatric staff emergency station, or as a vandal resistant staff emergency station. The mode of operation is selected using an onboard jumper.


Psychiatric Staff Emergency Station

The IR416P5 Vandal-Resistant/ Psychiatric Staff Station is located in the room or ward where intercom is desired, and an SF336A Key Switch is located outside the ward. Up to two peripheral SF338A Staff Emergency Switches may also be located in the ward. Turning the key in the key switch:

  • enables the Call button on the IR416P5 Staff Station
  • enables the associated SF338A Staff Emergency Switches (unless the always active behavior has been selected for the SF338A)
  • places an Enabled call at the master station
  • turns on a purple dome light

When used as a psych station, the IR416P5 supports two SF338A Supervised Emergency Switches and one SF336A Key Switch. The IR416P5 speaker/microphone is always available regardless of key position.

The IR416P5 can also be located outside the ward, with or without a key switch. Place an IR019D Remote Speaker/Microphone Panel and an SF338A Staff Emergency Switch inside the ward, and use the IR416P5 station’s onboard jumper to switch audio to the IR019D panel. (This deactivates audio on the IR416P5.)


Vandal-Resistant Staff Emergency Station

When used as a vandal-resistant staff emergency station, the IR416P5 operates similarly.

  • The IR416P5 and associated staff emergency switches are always on and available to place a call.
  • The key switch is not used.

When used as a vandal-resistant station, the station supports two SF338A, plus code, AUX and presence peripherals.


Panel Construction

The staff station, key switch, emergency switch and remote speaker/microphone include these vandal-resistant features:

  • 16 gauge stainless steel panels
  • Aluminum mesh in front of Mylar speakers
  • Buttons have a metal case, a metal actuator and a smooth face
  • Tamper-resistant spanner-head screws (Use a #6 spanner driver, TekTone® part number HT007)

Connections are supervised from the IR416P5 station to the SF336A key switch and the SF338A emergency switches.

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.


Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.


A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.


Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.


Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.


Nurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.


TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.



The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.



TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.

Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
Technical Support department hours are Monday through Friday  8:00 a.m. to 6:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
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• 5 – Accounts Payable
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• 0 – Operator

Technical Support FAQs

Click here for a list of Technical Support FAQs.

General Questions

If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA



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