Hot on the heels of the release of the next generation of the Tek-CARE platform, TekTone® is excited to announce the Tek-CARE400 P5+ Nurse Call System. The Tek-CARE400 P5+ is TekTone’s new and improved flagship system, encompassing the recently released NC455CE module, both touchscreen master stations and the new IR42X-series addressable stations and their additional components. The Tek-CARE400 P5+ is more than the sum of its parts; it is an entirely new way to present the Tek-CARE platform.

Addressable Stations

The new addressable stations provide exciting new features and a new look for the classic Tek-CARE brand.

Single and Dual Patient Stations with Peripherals

The IR421P5 single and IR422P5 dual patient stations each provide a DIN jack for call cords and pillow speakers, as well as a ¼” jack for other inputs. The single patient station also provides 2 customizable buttons for unique and programmable call types. Both stations utilize the SF123 peripheral stations, which are fully supervised, allowing for even more call type customization.

Staff and Duty Stations

The IR420P5 staff station and IR425P5 duty station both provide methods for staff to place calls while away from the nurses’ station. The staff station features a “Call” and “Emergency” button, while duty station features a “Call” button, along with 4 LED indicator lights to announce the priority of calls placed in its zone.

Other Stations

The resident station with check-in allows facilities to choose a patient station with a pull cord, as well as provide an option for a resident check-in feature.

The multipurpose station provides support for switches, contact closures and other call originating devices on the Tek-CARE400 P5+ system.


The PM422AP5 Pillow Speaker Module allows the IR421P5 and IR422P5 stations to interface with TekTone pillow speakers, providing lighting and TV control, as well as handsfree communication between the patient and nurses station.

The PM497 Backwards Compatibility Module ensures direct replacement of existing IR41X-series stations. When replacing a legacy station with a new IR42X-series station, the PM497 allows the new station to use existing SF3XX-series peripherals instead of having to replace all emergency or code blue switches to the SF123, saving time and money.

Enhanced Pillow Speaker

The SF42KLA pillow speaker provides a standard nurse call button to call for help, but also provides buttons for Water, Toilet and Pain, allowing staff to quickly assess the patient’s needs and respond with the appropriate action.

The Complete Package

With these new stations, the Tek-CARE400 P5+ Nurse Call System can now be unveiled in its complete form. With all of the stations presented here, plus the previously announced Gen2 CE module, and the NC404TS and NC415AV master stations, this new system will accommodate needs in every type of healthcare facility.

The Tek-CARE400 P5+ offers two versatile, touchscreen master station options in the NC404TS and the NC415AV, allowing you to decide which option best fits your needs and your budget. Whether sleek and compact, or large with multiple call viewing options, the Tek-CARE400 P5+ provides master station options for your needs. Both masters utilize a handset option for two-way audio communication, and provide touchscreen capabilities. With these master stations at its core, the Tek-CARE400 P5+ is adaptable to the needs of each facility.

System features include:

  • New modern aesthetic
  • User-friendly interface
  • Two touchscreen master station options
  • Master station map view
  • Budget-friendly options
  • Customizable station buttons
  • Backwards compatibility
  • Full-duplex audio
  • Power over CAT5
  • Multi-color dome lights
  • Wireless telephone interface
  • ADT integration
  • UL® 1069 and UL® 2560 listing

Combined with the NC475 Tek-CARE Appliance Server, the Tek-CARE400 P5+ is a powerful new nurse call solution, providing options for reporting, third-party integration, mobile notifications via the Tek-CARE Staff App for iOS and Android, wander management, and much more.

For more information, please contact the sales department at 800.327.8466, option 2, or fill out our contact form.

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.


Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.


A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.


Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.


Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.


TekTone's National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.



The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.



TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.

Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales and Technical Support department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 - Sales Department
• 3 - Technical Support
• 4 - Vendor Relations
• 5 - Accounts Payable
• 6 - Accounts Receivable
• 0 - Operator

Technical Support FAQs

Click here for a list of Technical Support FAQs.

General Questions

If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA



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