TekTone® has released an updated management monitoring and reporting system for Tek-CARE®NC300/II nurse call systems to run on the Tek-BRIDGE™ platform.   

NC385 Tek-MMARS®300 replaces NC386 Tek-MMARS®II Management Monitoring and Reporting System for the Tek-CARE®NC300II nurse call system. 

This is the same platform used by the Tek-CARE®500 wireless emergency call system, the Tek-ALERT™ Integration Manager, and the Tek-CARE®400 MMARS software.

The new NC385 Tek-MMARS®300 has a lower starting price point, and can monitor many more than the previous version’s limit of eight nurse call systems. (A separate license is required for each connected nurse call system.) 

Up to four Tek-CARE® NC300/II nurse call systems can be connected directly to unused serial ports on the Tek-BRIDGE™ using standard null modem serial cables (Use a PM368K Short Haul Modem Kit to extend the distance of this serial connection). Connect additional Tek-CARE® NC300/II nurse call systems to the facility’s LAN using a CT601 Serial to IP Converter, and connect the Tek-BRIDGE™ to the LAN.

Events from monitored nurse call systems are fully integrated into Tek-MMARS®300. If a paging transmitter is connected to the Tek-BRIDGE™, events can automatically send pages to selected staff members’ pagers. With the optional LS453 Email Output software, events can automatically send email and text messages, and reports can be sent automatically via email.

Tek-MMARS®300 provides the following functions.

Management and Reports:
Tek-MMARS®300 monitors and stores patient and staff activity. All nurse call system activity is saved on the Tek-BRIDGE™, and the information can be retrieved via the included Tek-CARE® Reporting System. The Tek-CARE® Reporting System can also be accessed via the facility’s LAN by networked computers using a web browser.

Monitoring:
Tek-MMARS®300 provides a real time Event Monitor of all nurse call activity from connected NC350C-series (with serial communications/printer port) and/or NC351A-series Central Equipment (CE) units. The event monitor also provides call-type filtering — if the “code calls only” option is selected, only code calls will appear on the Tek-MMARS®300 event monitor.

Up to nine networked computers can run the LS586 Remote Event Monitor software to view all system events and messages as they occur. (Tek-MMARS®300 includes a license to install one remote event monitor; additional licenses may be purchased.)

Radio Pocket Paging:
With the addition of an NC369 Paging Transmitter, pages can be sent automatically or semi-automatically to NC390-series Alphanumeric Pagers. Paging can be centrally located for multiple nurse call systems using Tek-MMARS®300.

Restoring/Backing Up:
Tek-MMARS®300 can back up and restore event files. This gives the facility the ability to create a permanent history record on disk, and to later restore that information to create reports from those files.

For more information, download specification sheet IL504 from our website:

http://www.tektone.com/pdf_files/il504_nc385_spec.pdf

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.

ASC

Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.

CCRC

A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.

SKILLED NURSING

Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.

ASSISTED LIVING

Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.

HOSPITAL INFO

Nurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.

PSYCHIATRIC & BEHAVIORAL

TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

NATIONAL ACCOUNTS

HEALTHCARE

The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.

 

COMMERCIAL AND RESIDENTIAL

TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.


Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales and Technical Support department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
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Technical Support FAQs

Click here for a list of Technical Support FAQs.

General Questions


If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA

800.327.8466
828.524.9967

828.524.9968

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