Technical Support Bulletin (TSB 43): Tek-CARE Platform Software Update Process

Due to recent developmental efforts and platform improvements to the Tek-CARE system, changes have been made to the firmware that runs on addressable stations, master stations, and dome lamps on the Tek-CARE Platform. It is vitally important that any technician who is updating a Tek-CARE120, Tek-CARE 160, Tek-CARE400P5 or Tek-CARE400P5+ system be patient during the…
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Sales Support Bulletin: Returning TekTone Central Equipment

TekTone has recently received a few returned CEs for repair that had the field replaceable back-up batteries still inside.  These batteries provide system power during the facility’s switchover to emergency generator power.  Without removing the batteries before returning, the batteries rattle around the CE damaging internal components such as circuit boards, fans, DIP switches, etc.,…
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Sales Support Bulletin: PM120, PM123 and CT401P5

In response to customer input, TekTone has improved the mounting method for several smaller devices that require an enclosure. The PM120 Room Controller, PM123 Aux Input Module, and CT401P5 Power Delay Module are all now mounted inside a new style of enclosure instead of the rectangular plastic housing which was formerly used. The new style…
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Discontinuation Notice – IR411EPB

Effective immediately, the IR411EPB is discontinued. This is the Patient Station for the Tek-CARE400 that features a push button to call as well as a call cord connection. The station does not have a replacement. For more information, please contact the sales department at 800.327.8466, option 2.
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