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Tek-ENTRY Vandal-Resistant Spec Sheets

(PDF Format; Click on Click on this icon to display the image for this product. to view a product photo)

Tek-ENTRY® – Submittal Package (all spec sheets)
PK601A – 24 VDC Power Supply – IL420
AM642 – Vandal Resistant Entrance Panel, name holder  – IL524 Click on this icon to display the image for this product.
AM492 – Vandal Resistant Apartment Entry Panel – IL462 Click on this icon to display the image for this product.
CM491 & CM492 – Vandal Resistant Apartment Entry Panel – IL500 Click on this icon to display the image for this product.
IR103E, IR104E & IR105E – Apartment Intercom Stations, flush mount, plastic plate – IL486
IR203E, IR204E & IR205E – Apartment Intercom Stations, surface mount, plastic plate – IL233 Click on this icon to display the image for this product.
IR207B – 4-Wire Apartment Station,  flush mount, stainless steel – IL183 Click on this icon to display the image for this product.
LI404B – Strobe, ADA for hearing impaired – IL544 Click on this icon to display the image for this product.
PK124K – Battery Backup Kit – IL818
SS102A, SS106, & PO001 – Transformers and Electric Door Opener – IL127
PK543A – Apartment Intercom Amplifier for 5-, 4- & 3-Wire Remote Stations – IL482
PK502B – Dual Entrance Control Unit – IL955
PO101S – Postal Door Release, surface mount – IL593
Frame and Housing Reference Chart – IL312

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Please use this form to request a return authorization (RMA) number. If you have any questions, please contact our Sales Department at 800.327.8466, option 2.


All RMA's issued will be processed per our Terms & Conditions of Sale. If not a direct TekTone customer, please contact the company that the system was purchased from.

If returning a NC475 Tek-CARE Appliance Server please ensure protected health information has been removed. Contact Technical Support for assistance.

Please use this form to contact Technical Support for help with your existing TekTone system.


Or you can call 800.327.8466, option 3, between the hours of 8:00 a.m. and 5:30 p.m. EST Monday through Friday to speak with a member of our Technical Support department.

Before you call us, you need to know:

  • The product's model number. (Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)
  • Is this a new installation, or are you servicing existing equipment?
  • When did the issues begin?
  • Were there any incidents prior to the current issue(s)?
  • Your name, phone number and company name.
  • The job site name and address.

When you call us, also tell us:

  • Tech Call Log Numbers: A Tech Call Log Number is a 5-digit number. This is not a return authorization (RMA) number. For RMAs, please fill out an online RMA Request Form.

TekTone offers assistance in layout and design of healthcare communications systems. Many system options are available, including:

  • Combine alerts display and reporting from nurse call, fire, security and other life safety systems.
  • Combine alerts reporting from multiple facilities.
  • Integrating a wireless nurse/emergency call system with any of our UL1069 Listed hard-wired nurse call systems.
  • Add monitoring, reporting, paging and email output to any TekTone nurse call system.
  • Add wireless phones, ADT Interface using the HL7 Standard, tracking and wandering interface to the Tek-CARE400 GEN3 nurse call system.

For project design assistance, provide the following:

TekTone's National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

We offer:

  • Around-the-clock system support by our TekTone Elite Partners (TEPs)
  • Consistent pricing structure
  • Nationwide world-class service network
  • System training and free software updates
  • Project management by a dedicated sales staff

National accounts have access to our Tek-CARE400 GEN3 nurse call system — rich with features, including:

  • Touchscreen master station
  • CAT5 wiring
  • Management Monitoring and Reporting
  • Pager and wireless phone integration
  • Interchangeable stations with simplified wiring
  • Email output
  • ADT Interface using the HL7 Standard
  • Interface with Real-Time Location Systems
  • UL® 1069 Listed

 

  • The request for proposal or information (RFP or RFI), or a description of the project, including:
    • Type of nurse call system required: tone/visual or audio/visual.
    • Ancillary systems required, such as pocket paging, smart phone integration, ADT interface, tracking interface, or wandering interface.
    • Whether management reporting is required.
    • Brand and model of external systems that will be integrated.
  • Blueprints (including the legend page). Details required include:
    • Number and location of single-patient rooms and associated bathrooms.
    • Number and location of dual-patient rooms and associated bathrooms.
    • Location of additional bathrooms, tub rooms and shower rooms.

 (PDF format ONLY, max 16 MB)

 (PDF format ONLY, max 16 MB)

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The provided design configuration will not include cable layout and cable distances. TekTone will advise the type of cable necessary and will provide some general guidelines. The distributor must lay out the cable runs.

(Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)

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