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TekTone

Markets

TekTone has been manufacturing nurse call systems for more than four decades. Our systems are perfect for areas that require the highest levels of reliability.

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TekTone products embrace a wide range of markets. With the Tek-CARE platform, facilities around the world have the ability to create customized systems to meet their specific needs, as well as integrate with other communication and life safety devices. Different levels of care require different equipment, so TekTone provides a one-stop shop for every facility. From nurse call to wander management, TekTone offers a solution for you.

Ambulatory Surgery Centers (ASC), Continuing Care Retirement Communities (CCRC)/Life Plan, Skilled Nursing, Assisted/Independent Living, hospitals and cancer centers are all markets currently served by TekTone products. The platform also provides unique features for prison and psychiatric facilities. Depending on the environment, regulations and requirements can alter what systems are necessary and what can be used. TekTone nurse call systems are UL® listed, ensuring the safety of residents and staff members alike. Tek-CARE nurse call systems can also be customized to fit any size, from small care homes to large community hospitals.

Along with Tek-CARE systems, TekTone also provides a unique staff approach to service specific markets, such as national accounts. With the Tek-ALERT Integration Manager, national account managers can create and access reports across multiple facilities. The national accounts program is designed for companies with facilities and communities in multiple locations.

For more market information, click on Learn More for your market below. To request more information, call our Sales Department at 800.327.8466, option 2, or use our Contact Us form.

AMBULATORY SURGERY CENTERS

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.

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CONTINUING CARE RETIREMENT COMMUNITIES / LIFE PLAN

Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate…

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SKILLED NURSING

Skilled nursing facilities provide a place of residence for those who require continuous nursing attention. Services available include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space.

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ASSISTED / INDEPENDENT LIVING

Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. 

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HOSPITALS & CANCER CENTERS

Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. 

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NATIONAL ACCOUNTS

Our National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, we provide you with high quality healthcare communications and a world-class service network.

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PSYCHIATRIC & BEHAVIORAL HEALTH FACILITIES

Nurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.

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TekTone

Nurse Call Systems

for Stand Alone Emergency Rooms

& Ambulatory Surgery Centers

Nurse Call Systems for Stand Alone Emergency Rooms & Ambulatory Surgery Centers

TekTone provides Tone-Visual and Audio-Visual Solutions improving communications between patients and nurses. In addition to our Tek-CARE120 Tone-Visual Nurse Call, which is affordable and easy to install, our Tek-CARE400 P5+& GEN3 Audio-Visual Nurse Call systems are flexible, scaleable and programmable two-way systems, both ideal for stand-alone emergency rooms and clinics.

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SCHEDULE A PRODUCT DEMONSTRATION

Tek-CARE systems are designed to make your community or facility a safe and efficient place to live and work.

Schedule a personal demonstration with one of our nurse call and communication experts and allow us to answer any questions you may have.  We look forward to serving you. 

REQUEST A DEMO

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Please use this form to request a return authorization (RMA) number. If you have any questions, please contact our Sales Department at 800.327.8466, option 2.

All RMA's issued will be processed per our Terms & Conditions of Sale. If not a direct TekTone customer, please contact the company that the system was purchased from.

If returning a NC475 Tek-CARE Appliance Server please ensure protected health information has been removed. Contact Technical Support for assistance.

Please use this form to contact Technical Support for help with your existing TekTone system.

Or you can call 800.327.8466, option 3, between the hours of 8:00 a.m. and 5:30 p.m. EST Monday through Friday to speak with a member of our Technical Support department.

Before you call us, you need to know:

  • The product's model number. (Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)
  • Is this a new installation, or are you servicing existing equipment?
  • When did the issues begin?
  • Were there any incidents prior to the current issue(s)?
  • Your name, phone number and company name.
  • The job site name and address.

When you call us, also tell us:

  • Tech Call Log Numbers: A Tech Call Log Number is a 5-digit number. This is not a return authorization (RMA) number. For RMAs, please fill out an online RMA Request Form.

TekTone offers assistance in layout and design of healthcare communications systems. Many system options are available, including:

  • Combine alerts display and reporting from nurse call, fire, security and other life safety systems.
  • Combine alerts reporting from multiple facilities.
  • Integrating a wireless nurse/emergency call system with any of our UL1069 Listed hard-wired nurse call systems.
  • Add monitoring, reporting, paging and email output to any TekTone nurse call system.
  • Add wireless phones, ADT Interface using the HL7 Standard, tracking and wandering interface to the Tek-CARE400 GEN3 nurse call system.

For project design assistance, provide the following:

TekTone's National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

We offer:

  • Around-the-clock system support by our TekTone Elite Partners (TEPs)
  • Consistent pricing structure
  • Nationwide world-class service network
  • System training and free software updates
  • Project management by a dedicated sales staff

National accounts have access to our Tek-CARE400 GEN3 nurse call system — rich with features, including:

  • Touchscreen master station
  • CAT5 wiring
  • Management Monitoring and Reporting
  • Pager and wireless phone integration
  • Interchangeable stations with simplified wiring
  • Email output
  • ADT Interface using the HL7 Standard
  • Interface with Real-Time Location Systems
  • UL® 1069 Listed

 

  • The request for proposal or information (RFP or RFI), or a description of the project, including:
    • Type of nurse call system required: tone/visual or audio/visual.
    • Ancillary systems required, such as pocket paging, smart phone integration, ADT interface, tracking interface, or wandering interface.
    • Whether management reporting is required.
    • Brand and model of external systems that will be integrated.
  • Blueprints (including the legend page). Details required include:
    • Number and location of single-patient rooms and associated bathrooms.
    • Number and location of dual-patient rooms and associated bathrooms.
    • Location of additional bathrooms, tub rooms and shower rooms.

 (PDF format ONLY, max 16 MB)

 (PDF format ONLY, max 16 MB)

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The provided design configuration will not include cable layout and cable distances. TekTone will advise the type of cable necessary and will provide some general guidelines. The distributor must lay out the cable runs.

(Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)

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CONTACT DETAILS

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