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TekTone offers TEP Tek-CARE Product Training, Recertification Training for our TEP technicians, project engineers and project managers as well as non-TEP Training for all TekTone customers interested in installing and servicing Tek-CARE systems. 

There are several different resources for TekTone systems training. Before reviewing, please visit the TekTone YouTube page. There you will find a selection of training videos on a variety of TekTone systems, including reporting, wander management and the Tek-CARE500 wireless nurse call system.

TekTone offers training at our factory. All training classes conducted in our NC facility require a $250 non-refundable registration fee. While this fee is non-refundable, if it is necessary to reschedule a registration prior to 2 weeks before the beginning of class, the fee will be applied to the new registration. In the case of TEP Certification where a followup quiz and programming exercise must be completed for certification, registrants completing all requirements within the allotted time (usually 4 weeks after class ends) will earn a $250 credit on their next order. Maximum class size is 8 people, and attendees are encouraged to sign up at least 2 weeks in advance. Download the TekTone Product Training Welcome Letter for directions and lodging information.

We also offer regional training opportunities. These classes are held at various locations throughout the year, providing more convenient options for those not wishing to travel to Franklin, NC. Registration cost for regional classes is $1000 per person.

If you would like to train several technicians at once, bring our technical training to your facility. Download a PDF of our TEP Tek-CARE Product Line Training Requirements.

TRAINING SCHEDULE

To Our Valued Partners,

As you know, TekTone’s training program has been temporarily paused in anticipation of the launch of two brand-new product lines. With our program resuming, we’re committed to bringing all partners up to speed as quickly and efficiently as possible.

To help ensure fair access to training opportunities, we kindly ask that each partner limits their registration to two individuals per class during the initial registration period. Two weeks prior to each class date, any remaining seats will become available for open registration.

Thank you for your continued support and cooperation as we roll out these exciting new products.

TEP Training Classes (Franklin, NC):

This class is intended for TekTone Elite Partner technicians, project engineers and project managers. This 4-day class will cover the entire Tek-CARE platform. After completing all exercises and tests, students will receive a certification valid for three years.

Feb. 10-13
June 2-5
June 23-26
July 21-24
August 11-14
September 8-11
September 22-25
October 20-23

 

Distributor Training Classes (Franklin, NC):

This class is intended for all TekTone customers (technicians, project engineers and project managers). This 2-day class will cover the Tek-CARE120,  Tek-CARE500, and Tek-CARE570 nurse call systems.

Feb. 19-20
Feb. 24-25
July 8-10

August 26-28
October 6-8

 

Hosted Regional TEP Training Classes

Regional classes are offered to reduce travel costs and increase convenience. This class is intended for TekTone Elite Partner technicians, project engineers and project managers. This 4-day class will cover the entire Tek-CARE platform. After completing all exercises and tests, students will receive a certification valid for three years. We have made arrangements for the following dates and locations (check back for new dates/locations):

June 10-13, 2025
Hosted by: All State Fire & Security 400 Mineral Springs Rd, West Seneca, NY 14224

To register, please visit https://training.tektone.com/. Each attendee will need to create their own user account for registration and testing.

If you have any questions or problems with registration, please contact Training at 800.327.8466, ext. 155 or 162 or training@tektone.com.

In order to ensure the most effective training environment, a minimum class size is required. Any class with less than 3 people registered may be cancelled two weeks prior to start date.