In 2023, TekTone marked its “Golden Year,” commemorating 50 years of successful business operations. During this year, we also celebrated three more employees making it to 25 years working with TekTone. 

TekTone held the 2023 TekTone Elite Partner (TEP) Conference in Chattanooga, TN, May 7-9. This conference was our highest attended conference in TekTone history with more than 130 registered attendees. The TEP Conference is an event in which TEPs gather to network and share ideas, as well as experience sales training, new product information and other unique training with peers and TekTone staff. 

Highlights of the conference included the following:

    • Steve Diggs, a well-renowned motivational speaker and author, was our keynote speaker.
    • Breakout sessions led by TekTone Regional Sales Representatives and President Club members. 
    • President’s Club plaques were awarded to the top 10 TEPs of 2023 by TekTone President, John Mira-Knippel.

Attendees experienced Chattanooga in a unique way by having the option of riding on the Tennessee Valley Railroad Museum dinner train or participating in the Sweet & Savory Kitchen cooking class. Both activities provided attendees the opportunity to network and connect with other TekTone Elite Partners. At this conference we unveiled three new Tek-CARE systems:

    • Our Tek-CARE570 system is TekTone’s newest Wireless Nurse Call System. The Tek-CARE570 system is a versatile wireless nurse/emergency call system that offers a wide range of device options to suit the needs of many types of care facilities. 
    • The Tek-CARE750 is TekTone’s first Fall Detection & Monitoring system with Sensing by Vayyar. The Tek-CARE750 provides completely touchless, fully automatic fall detection that works in all lighting conditions. 
    • Tek-CARE400 GEN3 is the newest generation of our bestselling, fully customizable nurse call system. This system has completely redesigned patient stations with a revamped appearance and a brand-new snap-on mounting design, ensuring a clean look. The Tek-CARE400 GEN3 customizability creates a user-friendly system for both staff and patients. 

We had other exciting accomplishments throughout the year.  We gained 36 new Distributors and 26 new TEPs, for a total of 427 TEPs. We were awarded the Second Consecutive Year Gold Safety Award for 2022 calendar year from NCDOL and significantly increased our Community Involvement by participating in the following community events:

    • We hosted another “Pink Out Day” in honor of Breast Cancer Awareness Month and made a donation to Macon County Public Health for the 3rd consecutive year. 
    • We provided TekTone employees Thanksgiving cards to fill out for residents of Macon Valley Nursing & Rehab. We also provided various Christmas/Holiday cards in December to be taken to residents that have no family to spend the holidays with. 
    • For the first time, TekTone partnered up with Grandview Manor nursing home in Franklin to help with their Angel Tree for their residents. TekTone provided gifts for more than 60 residents this holiday season.      
    • During the entirety of 2023, there was a food donation bin that was continuously emptied each month and donated to CareNet in Macon County. TekTone employees donated 420lbs of food to CareNet in 2023. 

Thank you for being a part of this special year. We appreciate your partnership and look forward to what the 2024 year holds!

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.


Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.


A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.


Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.


Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.


Nurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.


TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.



The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.



TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.

Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
Technical Support department hours are Monday through Friday  8:00 a.m. to 6:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
• 4 – Vendor Relations
• 5 – Accounts Payable
• 6 – Accounts Receivable
• 0 – Operator

Technical Support FAQs

Click here for a list of Technical Support FAQs.

General Questions

If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA



Follow On