The new Tek-ALERT Integration Manager imports events and messages
from one or more monitored systems and displays them together in one place!

The new Tek-ALERT Integration Manager by TekTone® allows a facility to seamlessly integrate calls and activities from all systems, and route those calls to the appropriate caregiver. By integrating hard-wired nurse call, wireless nurse/emergency call, fire alarms, security systems and access control systems, Tek-ALERT Integration Manager provides a facility with a single point to manage staffing, patient safety and maintenance.

 

Tek-ALERT features include:

    • Integrates our Tek-CARE® NC110 nurse call system with our Tek-CARE®400 and Tek-CARE®500 systems.
    • Unifies calls and alarms from multiple systems so staff can carry just one pager or wireless phone.
    • Uses our familiar Event Monitor display.
    • Can be a standalone system.
    • Calls and alarms are automatically sent to staff pagers and wireless phones.
    • Email notification of all calls and alarms (optional add-on).
    • Send manual text messages to any system pager or phone.
    • Use the included Tek-CARE® Reporting System to create custom reports on calls and alarms from all integrated systems.

 

 

CT601 Serial to IP Converter:

Tek-ALERT uses a facility’s existing network (LAN) to communicate with other “foreign” systems. Each monitored foreign system connects to the facility’s LAN via the CT601, and uses the LAN to send events and messages to the Tek-ALERT PC. The CT601 becomes a virtual COM port on the Tek-ALERT PC, providing long distance communication between the PC and the monitored foreign system. One CT601 is required for each monitored foreign system interface.

 

LS601 Tek-ALERT™ software:

The LS601 software uses user-defined rules to receive data, parse it, and apply filters to place calls on Tek-ALERT’s  event monitor and remote event monitors. Configuration is performed using TekTone‘s LS450 Config Tool programming software. The monitored foreign system must supply an accessible data stream via one of the following protocols: serial (event printing, scope paging, contactID), COMP2, or TAP. Contact TekTone® for the availability of additional protocols, as this library is constantly expanding.

 

Each LS601 software license provides the interface for one monitored foreign device (and includes one CT601 Serial to IP Converter). Add one LS601 for each additional monitored foreign device interface. The LS601 may also be used to add foreign device monitoring to the
Tek-CARE®500 NC501ES Master Station Computer or the Tek-CARE®400 Tek-BRIDGE PC (order one LS601 for each monitored foreign device interface).

 

NC601 Tek-ALERT PC:

The NC601 Tek-ALERT PC includes the event monitor, plus one remote event monitor which may be used to view call and alarm activity on a networked PC. Also included are our Tek-CARE® Reporting package, the paging interface software for sending calls to staff pagers (requires a Tek-PAGING® paging transmitter), and our LS450 Config Tool programming software.

 

One LS601 software license and one CT601 Serial to IP Converter are also included with the NC601. Order part number LS601 to monitor each additional foreign system. (Part number LS601 includes one software license and one CT601 Serial to IP Converter).

 

For more information, call our Sales Department at (800) 327-8466.

 

*Interface to Simplex 4100 fire alarm system is not available at this time

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.

ASC

Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.

CCRC

A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.

SKILLED NURSING

Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.

ASSISTED LIVING

Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.

HOSPITAL INFO

TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

NATIONAL ACCOUNTS

HEALTHCARE

The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.

 

COMMERCIAL AND RESIDENTIAL

TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.


Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales and Technical Support department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
• 4 – Vendor Relations
• 5 – Accounts Payable
• 6 – Accounts Receivable
• 0 – Operator

Technical Support FAQs

Click here for a list of Technical Support FAQs.

General Questions


If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA

800.327.8466
828.524.9967

828.524.9968

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