TekTone proudly introduces the next generation of the Tek-CARE platform. Two new CE modules and one new master station serve as the launch pad for TekTone’s future, while still building upon the foundations of the past.


The NC404TS Tek-CARE Master Station is the transformative new master for the Tek-CARE platform. With a 22” touchscreen and the new TekTone user interface, the NC404TS makes it easier than ever for staff to view and manage calls. The full touchscreen capability allows staff to easily sort through calls, place staff requests and, with Map View, see the assigned location of the call’s point of origin in the facility. The master also features a side cradle handset, allowing for two-way voice communication with the caller, saving time in assessing the patient’s needs. The master station can be wall or desk mounted, allowing each facility to decide where it fits into their everyday tasks.


The NC356CE Central Equipment Module is the formidable third iteration CE for the Tek-CARE300III nurse call system. Facilities that wish to experience the new features that TekTone has to offer, such as the NC404TS master station, can be confident in knowing that they can reach that goal without having to replace every single device connected to their system. The new CE module is compatible with existing legacy stations from the Tek-CARE300II generation. When choosing the NC356CE, facilities can use either the NC415A master station or the brand new NC404TS. The new module has a smaller footprint than its previous generations, and is also stackable and rack mountable, allowing for flexibility in installation.


The NC455CE launches as the second-generation central equipment module for the Tek-CARE400P5, and is only the beginning of the future for TekTone’s flagship system. The NC455CE is backwards compatible with legacy Tek-CARE400P5 stations, providing facilities the ability to upgrade while maintaining their current way of life. The new module eliminates the current need for the PM-series individual station and master modules, and each CE module can support up to 32 patient stations or 6 touchscreen master stations. With the NC455CE, users, like with the NC356CE, can use either the NC415A and/or the new NC404TS. This module is also stackable and rack mountable for easy installation. Facilities will be able to utilize all of the current capabilities of the current Tek-CARE400P5, while also building a strong foundation for a plethora of more features to come.


The New Generation
The launch of these products is the foundation on which the future of the Tek-CARE platform will be built. Along with the NC475 Tek-CARE Appliance Server, facilities will have more flexibility than ever in creating a system that works for their specific needs. Facilities can connect multiple Tek-CARE systems together, integrate with the Tek-CARE Staff App for iOS and Android, utilize the Tek-CARE App for Apple TV, and utilize many other features available across the Tek-CARE platform. Now, with the introduction of this equipment, facilities can also maintain a static user interface across masters, apps, remote monitors and other system access points so that staff are always looking at the same interface, allowing for simple cross-training.

All three of these products feature:

  • UL® 1069 Listing for skilled nursing facilities
  • UL® 2560 Listing for senior living facilities
  • Tek-CARE compatibility, networking and aesthetics
  • 2-way audio capabilities
  • Much more

For technical information and limitations, please take a look at the spec sheets for the NC404TS, and NC356CE.. If you have questions, please contact the TekTone sales department at 800.327.8466, option 2, or fill out our contact form.

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.


Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.


A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.


Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.


Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.


Nurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.


TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.



The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.



TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.

Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
Technical Support department hours are Monday through Friday  8:00 a.m. to 6:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
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Technical Support FAQs

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General Questions

If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA



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