The Tek-CARE®NC300II is a long-lasting staple of TekTone®’s nurse call systems. Its pillow speaker compatibility, touchscreen masters and wide distribution make it the right fit for many facilities. 2019 product releases gave the NC300II a major upgrade, so it only makes sense to upgrade the name along with the products. Now, with a new CE module and exciting new master station options, the NC300II gave way to the Tek-CARE300III.

The NC356CE CE Module is the cornerstone for the Tek-CARE300III, serving as the base unit for new functions and features. Its smaller footprint allows for simple storage, and it serves as a drop-in* replacement for existing NC351X-series CEs. With the NC356CE, options for master stations include the NC415A and the brand new NC404TS.

The NC415AV is a sleek, modern, touchscreen master station that allows staff members to view and interact with calls, as well as communicate with residents and patients using 2-way voice communication. The master’s small footprint and budget-friendly price make it ideal for any facility.

The NC404TS is the newest, transformative master for the Tek-CARE platform. The 22” monitor with full touchscreen capabilities offers a large space for staff to communicate with patients/residents, and also other masters. In addition, the master also provides options for list view and map view, providing users with the option to see where each call is coming from. Together with the NC475 Tek-CARE Appliance Server, the capabilities are greatly expanded with options for reporting, the Tek-CARE Staff App for iOS and Android, integration with other systems, and much more.

The best part? The Tek-CARE300III still utilizes the legacy IR3XX-series patient stations and LI38X-series dome lights, so facilities looking to upgrade don’t have to worry about replacing their existing devices. All of the functionality will remain the same, with more features, and a clean, modern new look at their disposal.

Still curious about the changes? Take a look below to check out what’s different.

A Tek-CARENC300II system encompasses:

  • NC351A or NC351A/2 Central Equipment
  • NC305LCD and/or NC306 master stations
  • SF3XX-series patient/staff/multipurpose stations
  • SF3XX-series peripheral stations
  • LI38XLED-series domelights
  • Pillow speakers & call cords

A Tek-CARE300III system encompasses:

  • NC356CE CE Module
  • NC404TS and/or NC415A master stations
  • SF3XX-series patient/staff/multipurpose stations
  • SF3XX-series peripheral stations
  • LI38XLED-series domelights
  • Pillow speakers & call cords
  • NC475 Tek-CARE Appliance Server

The Tek-CARE300III is the third generation of the 300-series nurse call system, and in this iteration we are bringing the system into the modern age. As with all Tek-CARE systems, parts exclusively used for the Tek-CARENC300II system generation will still be available for replacement and repair as long as supplies allow.

*Number of CE modules required dependent upon the current number of installed addressable stations and masters.

A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health CareResidential, and Commercial markets.

Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.

ASC

Continuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.

CCRC

A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.

SKILLED NURSING

Assisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.

ASSISTED LIVING

Nurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.

HOSPITAL INFO

Nurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.

PSYCHIATRIC & BEHAVIORAL

TekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

NATIONAL ACCOUNTS

HEALTHCARE

The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.

 

COMMERCIAL AND RESIDENTIAL

TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.

Where to Buy

TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.


Hours of Operation

TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.

Sales department hours are Monday through Friday  8:00 a.m. to 5:00 p.m. EST.
Technical Support department hours are Monday through Friday  8:00 a.m. to 6:00 p.m. EST.
For technical assistance, contact our Tech Support team.

When you call TekTone, our automated telephone system gives you these dialing options:

• 2 – Sales Department
• 3 – Technical Support
• 4 – Vendor Relations
• 5 – Accounts Payable
• 6 – Accounts Receivable
• 0 – Operator

Technical Support FAQs

Click here for a list of Technical Support FAQs.

General Questions


If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.

Contact Info

324 Industrial Park Road
Franklin, NC 28734 USA

800.327.8466
828.524.9967

828.524.9968

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