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Literature Index By IL Number

Home » Literature Index By IL Number

IL1000 - SF125 spec - Duty Station

IL1004 - Tek-CARE®120 wiring - Standard System Layout, color

IL1005 - Tek-CARE®120 wiring - Plus System Layout, color

IL1010 - Staff App manual - Installation and Operation Manual

IL1011 - NC475 spec - Tek-CARE Appliance Server

IL1012 - NC475 manual - Tek-CARE Appliance Server - Installation and Operation Manual

IL1013 - IR160 spec - Audio Station

IL1014 - NC160 spec - Central Equipment

IL1015 - IH122K spec - Dual Station Mounting Kit

IL1020 - LS621/LS631 spec - Tek-CARE Staff App

IL1021 - LS622 spec - LS622-series Tek-CARE App for TV

IL1024 - Tek-CARE®160 manual - Two-way Audio Communication Nurse Call System

IL1025 - Tek-CARE®160 wiring - Standard System Layout, color

IL1026 - Tek-CARE®160 wiring - Plus System Layout, color

IL1029 - NC403TS spec - Tek-CARE Monitor

IL1032 - SF521UL spec - Wireless Room Station, 1/4" jack

IL1033 - SF523UL spec - Wireless Room Station

IL1034 - NC404TS spec - Tek-CARE Master Station NC404TS photo

IL1035 - NC356CE spec - Central Equipment NC356CE photo

IL1036 - SF401KIRL spec - Pillow Speaker

IL1051 - IH121K spec - Single Station Mounting Kit

IL1052 - NC403TS/NC404TS manual - NC403TS Monitor and NC404TS Master Station Installation Manual NC403TS/NC404TS photo

IL1054 - Tek-CARE® TV manual - Installation and Operation Manual

IL1057 - NC356CE manual - Tek-CARE® NC300III NC356CE photo

IL1058 - NC415G3 spec - Master Station

IL1061 - IH521 spec - Single Station Mounting Kit

IL1068 - NC403TS / NC404TS / NC415G3 manual - Master Stations User Guide

IL1072 - CT160/CT160K spec - CT160 Cable Adapter 8P8C to 2-Wire

IL1077 - NC503 spec - Central Monitoring Modem

IL1082 - LS454 manual - Config Tool Live Software User Guide

IL1083 - LI122UN spec - Room Controller with Dome Light

IL1084 - NC554/8 manual - Network Switch

IL1087 - NC404TS Bracket manual - Install Instructions

IL1089 - Tek-CARE570 manual - Installation and Operation Manual

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Please use this form to request a return authorization (RMA) number. If you have any questions, please contact our Sales Department at 800.327.8466, option 2.

All RMA's issued will be processed per our Terms & Conditions of Sale. If not a direct TekTone customer, please contact the company that the system was purchased from.

If returning a NC475 Tek-CARE Appliance Server please ensure protected health information has been removed. Contact Technical Support for assistance.

Please use this form to contact Technical Support for help with your existing TekTone system.

Or you can call 800.327.8466, option 3, between the hours of 8:00 a.m. and 5:30 p.m. EST Monday through Friday to speak with a member of our Technical Support department.

Before you call us, you need to know:

  • The product's model number. (Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)
  • Is this a new installation, or are you servicing existing equipment?
  • When did the issues begin?
  • Were there any incidents prior to the current issue(s)?
  • Your name, phone number and company name.
  • The job site name and address.

When you call us, also tell us:

  • Tech Call Log Numbers: A Tech Call Log Number is a 5-digit number. This is not a return authorization (RMA) number. For RMAs, please fill out an online RMA Request Form.

TekTone offers assistance in layout and design of healthcare communications systems. Many system options are available, including:

  • Combine alerts display and reporting from nurse call, fire, security and other life safety systems.
  • Combine alerts reporting from multiple facilities.
  • Integrating a wireless nurse/emergency call system with any of our UL1069 Listed hard-wired nurse call systems.
  • Add monitoring, reporting, paging and email output to any TekTone nurse call system.
  • Add wireless phones, ADT Interface using the HL7 Standard, tracking and wandering interface to the Tek-CARE400 GEN3 nurse call system.

For project design assistance, provide the following:

TekTone's National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

We offer:

  • Around-the-clock system support by our TekTone Elite Partners (TEPs)
  • Consistent pricing structure
  • Nationwide world-class service network
  • System training and free software updates
  • Project management by a dedicated sales staff

National accounts have access to our Tek-CARE400 GEN3 nurse call system — rich with features, including:

  • Touchscreen master station
  • CAT5 wiring
  • Management Monitoring and Reporting
  • Pager and wireless phone integration
  • Interchangeable stations with simplified wiring
  • Email output
  • ADT Interface using the HL7 Standard
  • Interface with Real-Time Location Systems
  • UL® 1069 Listed

 

  • The request for proposal or information (RFP or RFI), or a description of the project, including:
    • Type of nurse call system required: tone/visual or audio/visual.
    • Ancillary systems required, such as pocket paging, smart phone integration, ADT interface, tracking interface, or wandering interface.
    • Whether management reporting is required.
    • Brand and model of external systems that will be integrated.
  • Blueprints (including the legend page). Details required include:
    • Number and location of single-patient rooms and associated bathrooms.
    • Number and location of dual-patient rooms and associated bathrooms.
    • Location of additional bathrooms, tub rooms and shower rooms.

 (PDF format ONLY, max 16 MB)

 (PDF format ONLY, max 16 MB)

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The provided design configuration will not include cable layout and cable distances. TekTone will advise the type of cable necessary and will provide some general guidelines. The distributor must lay out the cable runs.

(Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)

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