Employment Opportunities

TekTone seeks talented, enthusiastic, team players with a positive attitude to help us grow our business and strengthen our community.

Quality of Life

TekTone world headquarters is located in the beautiful mountains of western North Carolina where residents enjoy an unsurpassed quality of life. The 517 square miles of Macon County, NC include the towns of Franklin (the county seat) and Highlands, plus numerous smaller communities. Almost one-half of the county is comprised of the Nantahala National Forest, the largest in North Carolina.

While the climate is mild, there are four distinct seasons. The area boasts plenty of woodlands, beautiful streams, waterfalls, mountains, hills and valleys. Macon County's "green factor" is unparalleled in the region. We have a variety of outdoor activities, such as whitewater rafting, fishing, hiking on the Appalachian and Bartram Trails, boating and skiing, and we are only 40 minutes from the Great Smoky Mountains National Park.

The TekTone campus is located in a beautiful rural area, but is by no means isolated. We are just one hour from Asheville, NC and just over two hours from several major business centers, including Atlanta, GA, Greenville/Spartanburg, SC, and Knoxville, TN.

Our Culture

TekTone is a family-owned business, and we consider our employees to truly be part of our family, working towards a common goal. We strive to continually improve our processes by actively encouraging and recognizing ideas from all employees.

TekTone products are designed and built in our FDA-registered, state-of-the-art manufacturing facility. Operating for more than 45 years, we provide our customer base around the world with world-class support, and we have a strong commitment to product design. All healthcare products are designed, manufactured and tested in the USA, while all software is written and owned by TekTone. We have our own in-house engineering department that is constantly working to use new innovative technology to improve our products, and a primary focus organization-wide is Continuous Improvement of service, quality, and processes.

Franklin, NC


The people are friendly and organize year-round activities, including festivals and arts & crafts events. There are countless trails for hiking, including the Little Tennessee River Greenway, and the views are breathtaking. A paradise for those that love the outdoors, Franklin is designated as an Appalachian Trail Community. Franklin is home to approximately 3,600 citizens, but the population nearly doubles during the spring, summer and fall seasons due to our temperate climate and beautiful scenery. With a healthy tourism industry and lots of local people taking an active role in the community, Franklin offers endless opportunities for the entire family.

Directions

Positions Available

Roles
  • Actively apply Lean Manufacturing concepts as an avenue for continuous improvement.
  • Set good example of work habits for others to follow, such as using time wisely, resolving issues efficiently, participating only in value add or necessary system required activities.
  • Supports TekTone commitment to product excellence, product quality and customer satisfaction.
  • Performs to the best of his or her ability to create high quality products and services that satisfy customer requirements.
  • Actively promote safety and good housekeeping practices
Responsibilities
  • SPEA/automated testing:
    • Become proficient and actively pursue continued training to maximize use and efficacy of equipment.
    • Coordinate with R&D, Operations, and Materials (close stakeholders), to create and maintain test and firmware application programs which ensure quality and reduce/eliminate manual/human processing.
    • Move to actively migrate firmware application and test functions away from manual and standalone testing equipment, moving to SPEA/automated testing gear.
  • Maintain test fixtures, and testbed setups, and standalone programming equipment used in manufacturing:
    • Coordinate with close stakeholders to systematically maintain equipment and procedures.
    • Actively pursue improvements to equipment and procedures.
    • Ensure spare equipment is available, where needed and the means to repair equipment, where needed.
  • Acquire general product knowledge:
    • Gain sufficient facility with products in order to advise on improved or more efficient testing or firmware application means and/or programs.
    • Gain sufficient facility with products to be able to setup testbed, when doing so is warranted, in coordination with close stakeholders.
  • Support DFT (design for test):
    • Attend design input and design review meetings for New Product Development and product revisions to provide input which pertains to designing with test in mind.
    • Pursue continued education and awareness in the area of DFT.
Qualifications
  • Familiarity with test/debug and programming (firmware application) interfaces, especially JTAG
  • Experience with electronic test equipment including multimeter, Oscilloscope, and logic analyzer
  • 2 or 4 yr program in EET or similar, or demonstrate equivalent experience
  • Manufacturing experience with automated testing is very beneficial
  • Computer programming, and embedded programming are very beneficial
  • IT and database knowledge helpful
TekTone offers a competitive salary and benefits package, including holidays, vacation, medical, dental, life and disability insurance, flex benefits plan; a 401(K) plan with profit sharing.

If you are interested in this position, please email your resume to: careers@tektone.com with “Job Application: Manufacturing Test Engineer” in the subject line or apply below.

TekTone is seeking a full-time Junior/Mid Level Developer for our DevOps Team in Franklin, NC. The person selected will work on a team to create, modify and develop internal systems within the company using the latest mobile and web technologies.

Ideal Skill Set:
  • Strong understanding and experience with at least one web framework.
  • Knowledge of at least one of the following languages is preferred: GoLang, PHP, Swift, Clojure, Python
  • Some experience with JavaScript / CSS web front-end
  • MVC Development experience
  • Some Postgresql, MYSQL, and MSSQL experience
  • Git Experience
  • Linux or Mac primary desktop experience
  • Able to work in an Agile environment with weekly milestones using GitLab project management.


  • TekTone offers a competitive salary and benefits package, including holidays, vacation, medical, dental, life, and disability insurance, flex benefits plan, and a 401(K) plan with profit sharing.

    If you are interested in this position, please email your resume to careers@tektone.com with “Job Application: DevOps” in the subject line.

TekTone is hiring up to 6 new employees for positions in our Assembly and Automation Departments. Shifts will be between the hours of 7:00 a.m. and 8:00 p.m. so flexibility is necessary. Shift Differentials for later shifts available.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must become proficient in the essential duties listed that are applicable. The requirements listed below are representative of the knowledge, skill, and/or ability required. This job description includes but in no way states or implies that these are the only duties to be performed by the Employee. Employee should set good examples of work habits for others to follow, such as using time wisely, helping resolving issues efficiently, participating only in value add or necessary system required activities. Employee must have the ability to deal tactfully and patiently with anyone involved with any aspect of the job. This is an Entry Level and will be review in 60 days. Level advancement to level 2 is based on skill and ability to perform the following task. Equipment
  • Drill press
  • Wire connector assembly
  • Machine wire cutter
  • Eyelet machine
  • Solder pot
  • Arbor press
  • Pop rivet
  • Button machine
  • Hot stamp
  • P-touch
  • Wire stripper
  • Wire crimper
Assembly
  • Use of entry level-1 equipment
  • Ability to read and understanding of work orders (parts list, assembly instruction and KPC)
  • Ability to do math skills of addition and subtraction
  • Ability to use visual sample / picture for assembly, and understands the importance it has in regards to quality
  • Ability to understand part identification and polarity
  • Ability to identify a variety of required labels
  • Ability to install thru-hole components mounted to circuit board and soldered
  • Ability to read instructions if needed for assembly
  • Ability to understand Company ESD requirements
  • Ability to understand FOD Foreign Object Debris
  • Ability to inspect own work before going to the next station
Solder
  • Ability to understanding the importance of following safe soldering procedures
  • No open food containers, eating, open drinks while at workstation
  • Wash hands before eating, drinking, smoking
Stencil printer and solder inspection microscope
  • Locate and bring up appropriate program
  • Insert and align board supports
  • Stencil printer and solder inspection microscope
  • To run board and verify print quality
  • Remove and clean stencil
  • Solder paste storage and handling
  • Ability to use the following without supervision, with knowledge of the general practices and safety precautions associated with each piece of equipment
Conveyor system
  • Adjust width of conveyors, loader and off-loader
  • Raise and lower loader and off-loader
  • Set board spacing on off-loader
  • Set conveyors for pass-through or inspection stop
  • The Ability to use the following without supervision, with knowledge of the general practices and safety precautions associated with each piece of equipment
Oven
  • Turn oven on and off, including weekend shutdown
  • Locate and load appropriate program
  • Set internal conveyor width
  • Internal preventive maintenance
Automated Optical Inspection (AOI)
  • Turn machine on and off
  • Locate and load appropriate programs
  • Set board holder appropriately
  • Verify fiducial quality
  • Operate inspection and mark defects as appropriate
  • Place boards for appropriate disposition
Chip programming
  • Find appropriate program
  • Program chips and verify programming
Cut and Clinch
  • Turn machine on and off
  • Locate and load appropriate programs
  • Load parts bins and place properly on carousel
  • Setup of machine for specific runs
  • Minor adjustments to fiducial locations or programs
  • Board processing and verification
Board preparation for wave
  • Properly insert and tack or clinch parts in place
  • Verify that assemblies match the appropriate sample
  • Mask any necessary holes to prevent solder fill
ESD protection
  • Properly use ESD protection equipment when handling assemblies and components
  • Verify ESD equipment effectiveness as scheduled
  • required packaging and handling for components, assemblies and samples
  • Handling of ESD and moisture-sensitive components
Hand soldering
  • Properly trained and certified for through hole components
  • Properly trained for SMT and fine pitch components
Testing
  • Setup and conduct testing for automation assemblies as needed
Rework
  • Properly trained for through-hole component rework
  • Properly trained for standard SMT component rework
Clerical
  • Run and read work orders
  • Appropriately log time and quantities for activities as work orders require
  • Scan finished goods
  • Read and interpret inventory/purchasing history screens
  • Maintain area cleanliness and organization

EDUCATION and/or EXPERIENCE

Computer skills are required and the ability to use computer information is an essential part of the job.

To apply, please submit resume to Human Resources, 324 Industrial Park Rd., Franklin, NC 28734 or Apply below.

Join a fast-growing family owned electronics manufacturing company that designs and manufactures nurse call systems for the long-term care market.  Located in Franklin, North Carolina, our campus nestled in a beautiful rural area, but is by no means isolated.  We are just one hour from Asheville, NC and just over two hours from several major business centers, including Atlanta, GA, Greenville/Spartanburg, SC and Knoxville, TN.

RESPONSIBILITIES

Job Duties will include, but are not limited to:
  • Design and develop enterprise applications and interfaces
  • Write maintainable application code which effectively and efficiently implements business requirements
  • Work with fellow developers to provide on-time and complete features, documentation and peer training
  • Participate in all phases of the software development life cycle, including technical analysis, design, development, testing, documentation, configuration and deployment
  • Interact with stakeholders and provide guidance with various components of ERP system

QUALIFICATIONS/EXPERIENCE REQUIRED

  • Bachelors’ Degree or equivalent combination of experience and education
  • Development experience with PHP, JavaScript (Vue.js and jQuery), SQL. Python and Borland Delphi familiarity is a plus
  • Good understanding of Enterprise Application Architecture Patterns and Service Design Patterns
  • Relational database design and scripting in Microsoft SQL Server (primarily) and MySQL

KNOWLEDGE, SKILLS AND ABILITIES

  • Able to work with and enhance complex, highly integrated enterprise applications
  • Able to develop technical solutions to business requirements in a complex applications environment
  • Able to work well independently and in a team environment

  • Department: Engineering
  • Reports to: VP, Engineering
  • FSLA Status: Exempt
Summary/Objective: The Software Engineer develops, creates and modifies general computer applications software or specialized utility programs with the aim of optimizing operational efficiency.

ROLES

  • Actively “watch” for continuous improvement opportunities.
  • Set good example of work habits for others to follow, such as using time wisely, resolving issue efficiently, participating only in value add or necessary system required activities.
  • Supports TekTone commitment to product excellence, product quality and customer satisfaction. Performs to the best of her or her ability to create high quality products and services that satisfy customer requirements.
  • Actively promotes safety and good housekeeping practices.
Lead Research and Development for new features and products - 15%
  • Provide expert input on feasibility of products based on requirements analysis and specifications.
  • Develop and incorporate new features for expanding TekTone’s market-share.
  • Prepare accurate project tasks and estimate project timeframes and maintain them using internal project management software TekProject.
  • Identify, analyze and develop solutions for complex problems to address requirements.
Design and Implement Software Applications - 50%
  • Design and Develop Software using technologies such as, but not restricted to: Python, C, Ruby, JavaScript, Bash, PHP, JSON, XML, HTML, Git Version Control, PostgreSQL, SQLite and custom databases, Apache HTTP Server, Wireshark, Windows and Linux Operating Systems, Arduino.
  • Design and develop Graphical User Interfaces for various softwares using WxPython, FXRuby, SDL, jQuery.
  • Construct and integrate software components that communicate with software/hardware over Sockets using TCP/IP, UDP, TAP (Telelocator Alphanumeric Protocol for Paging) and Serial Communication protocols such as RS232 and RS485.
  • Improve performance of existing TekTone components.
  • Utilize advanced concepts in the following domains to architect products for TekTone: Domain Specific Database, State Machines, Advanced Linux Internals, Hardware Communications, Scripting, Hardware Emulators, Testers, Paging Protocols (Scope, COMP2 and TAP), Graphical Frameworks.
Provide expert input for supporting innovation of products and processes - 20%
  • Perform research on best candidates for software tools and technologies for specific projects and communicate with respective resources to assure needs are met.
  • Incorporate new components for expanding TekTone’s market.
Provide Technical Training and Support for Software Applications - 15%
  • Train key TekTone employees for finished products, so they can perform their roles in various capacities for these products. Such departments include: Technical Customer Support, Sales, Marketing, Production and Repair.
  • Help fix any errors or issues that are reported by users.
Resident Expert in various domains
  • Resident expert on TekTone Wireless System
  • Resident expert on UL Listed TekTone Appliance Server (NC475)
  • Resident expert on TekTone Wander Prevention, Management and Perimeter Control system
  • Resident expert on third-party integrations with the TekTone Systems

PROJECTS

  • Integrations for Real Time Location Systems, optimizations for reducing network traffic
  • Wander Prevention / Management, Perimeter Locking
  • Appliance Server
    • Write software and setup operating system to allow TekTone Software to run as an appliance
    • Configure LCD/LED/Buttons on the hardware to display events, allow user input and configuration and other such features
    • Software for production to test and setup these units being shipped to customers
  • Configuration Tool add features and updates
  • Create Live Configuration Tool that allows faster, on-the-fly editing of configuration of TekTone Systems
  • LCD interface for primary annunciation
  • Emulators to replace aging hardware for testing
  • Design and implement automatic software testing tools
  • Central Monitoring System for off-sire Alarm monitoring
  • TAP Paging Protocol support for allowing integrations from devices that output this protocol, such as many fire panel systems
  • Hardware Setup Utility for configuring Wireless Systems modes (such as broadcast or directed)
  • Various production testers for hardware components such as multicolored LED consistency (brightness and color) tester and a tuner for setting up the correct white balance for such LEDs
  • Database conversion tools for importing data from old Firebird database to new custom database
  • License Generator Tool that generates licenses for all TekTone Software sold.
  • Label Sleeve Generator Software to generate printable labels to put in hardware with relevant custom text and colors

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibility.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described her are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle or feel; and reach with hands and arms.

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s of science in computer science, related field or equivalent experience
  • Minimum of three years’ experience as database developer (not administrator) working with currently used technological products
  • Minimum of two years with currently used shell scripting technologies

PREFERRED EDUCATION AND EXPERIENCE

  • Certification in software developer training
  • Masters’ Degree

Click on the Apply Now button to submit a general application for employment at TekTone.

If you would like to download the application and mail it in, please click here. Mail to: 324 Industrial Park Road, Franklin, NC 28734

Many of our international customers are also members of the TekTone Elite Partner program. The title of TEP designates that the company has attended factory training as designed by our Product Support Manager and maintains a local service staff to attend to systems 24/7.

For more information about our current global offerings, please visit the Where To Buy section of our website. Is your country unlisted? Fill out the form on our International Sales page. TekTone is constantly working to better serve our global customers and we would love to discuss your project with you!

TekTone® products are designed and built in our FDA-registered, state-of-the-art manufacturing facility located in North Carolina - plus a network of distributors and representatives that stretches worldwide.

TekTone’s portfolio is diverse by offering wireless pendants that fully integrate with wired audio-visual nurse call, resident wander management, and alert integration- simultaneously.  Our goal is to meet the various needs of an entire community on a single platform.



CONTACT DETAILS



QUALIFICATIONS


Please email your resume to careers@tektone.com.