Register Now for our 2025 TEP Annual Conference in Hilton Head, SC

Register Now for our 2025 TEP Annual Conference in Hilton Head, SC

Register Register
Register Register

DISCLAIMER, LEGAL NOTICE, INTELLECTUAL PROPERTY, AND PRIVACY NOTICE

HIPAA Notice:

No Protected Health Information “PHI” is to be disclosed, transferred or transmitted to TekTone, its agents or associates.

For guidance please refer to the U.S. Department of Health and Human Services website.

 

The information contained in this website was prepared by TekTone Sound & Signal Mfg., Inc. as general information and a service to our customers. While we endeavor to supply accurate information, we can take no responsibility for errors or misinterpretations in any of the content of this site. We also reserve the right to remove or change literature and pages from this site where legal requirements are contravened or where complaints are received and upheld.

Except in the case of third-party material reproduced on this site, the information and all content, including logos and artwork, provided herein is protected under the U.S. and Foreign Copyright Laws and may not be copied, reproduced or retransmitted by any means, electronically or otherwise, without the express written permission of TekTone Sound & Signal Mfg., Inc.

TekTone, the TekTone logo, Tek-ALERT, Tek-BRIDGE, Tek-CALL, Tek-CARE, Tek-CHECK-IN, Tek-COM, Tek-ENTRY, Tek-GUARD, Tek-MICRO, Tek-MMARS, Tek-PAGING, Tek-SAFE, and Tek-CARE Appliance Server are either registered trademarks or trademarks of TekTone Sound & Signal Mfg., Inc. in the United States and/or other countries. All other trademarks are the property of their respective owners.

PRIVACY NOTICE

This privacy notice discloses the privacy practices for TekTone and its products. This privacy notice applies solely to information collected by this website and our applications. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 828.524.9967 or sales@tektone.com.

Please sign me up to receive:
(0/5)

Please fill out the form below to request color brochures for your campaigns.

(0/5)
0 / 180
Please use this form to request a return authorization (RMA) number. If you have any questions, please contact our Sales Department at 800.327.8466, option 2.

All RMA's issued will be processed per our Terms & Conditions of Sale. If not a direct TekTone customer, please contact the company that the system was purchased from.

If returning a NC475 Tek-CARE Appliance Server please ensure protected health information has been removed. Contact Technical Support for assistance.

Please use this form to contact Technical Support for help with your existing TekTone system.

Or you can call 800.327.8466, option 3, between the hours of 8:00 a.m. and 5:30 p.m. EST Monday through Friday to speak with a member of our Technical Support department.

Before you call us, you need to know:

  • The product's model number. (Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)
  • Is this a new installation, or are you servicing existing equipment?
  • When did the issues begin?
  • Were there any incidents prior to the current issue(s)?
  • Your name, phone number and company name.
  • The job site name and address.

When you call us, also tell us:

  • Tech Call Log Numbers: A Tech Call Log Number is a 5-digit number. This is not a return authorization (RMA) number. For RMAs, please fill out an online RMA Request Form.

TekTone offers assistance in layout and design of healthcare communications systems. Many system options are available, including:

  • Combine alerts display and reporting from nurse call, fire, security and other life safety systems.
  • Combine alerts reporting from multiple facilities.
  • Integrating a wireless nurse/emergency call system with any of our UL1069 Listed hard-wired nurse call systems.
  • Add monitoring, reporting, paging and email output to any TekTone nurse call system.
  • Add wireless phones, ADT Interface using the HL7 Standard, tracking and wandering interface to the Tek-CARE400 GEN3 nurse call system.

For project design assistance, provide the following:

TekTone's National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.

We offer:

  • Around-the-clock system support by our TekTone Elite Partners (TEPs)
  • Consistent pricing structure
  • Nationwide world-class service network
  • System training and free software updates
  • Project management by a dedicated sales staff

National accounts have access to our Tek-CARE400 GEN3 nurse call system — rich with features, including:

  • Touchscreen master station
  • CAT5 wiring
  • Management Monitoring and Reporting
  • Pager and wireless phone integration
  • Interchangeable stations with simplified wiring
  • Email output
  • ADT Interface using the HL7 Standard
  • Interface with Real-Time Location Systems
  • UL® 1069 Listed

 

  • The request for proposal or information (RFP or RFI), or a description of the project, including:
    • Type of nurse call system required: tone/visual or audio/visual.
    • Ancillary systems required, such as pocket paging, smart phone integration, ADT interface, tracking interface, or wandering interface.
    • Whether management reporting is required.
    • Brand and model of external systems that will be integrated.
  • Blueprints (including the legend page). Details required include:
    • Number and location of single-patient rooms and associated bathrooms.
    • Number and location of dual-patient rooms and associated bathrooms.
    • Location of additional bathrooms, tub rooms and shower rooms.

 (PDF format ONLY, max 16 MB)

 (PDF format ONLY, max 16 MB)

No file chosen
No file chosen
No file chosen
No file chosen

The provided design configuration will not include cable layout and cable distances. TekTone will advise the type of cable necessary and will provide some general guidelines. The distributor must lay out the cable runs.

(Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)

Are you inquiring about a License File?
Is this a new installation?
Or, are you servicing existing equipment?
Were there any incidents prior to the current issue?
0 / 800
Agree *

CONTACT DETAILS

Agree *
No file chosen
No file chosen