Mission Statement

TekTone, a family-owned business, is committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health Care, Residential, and Commercial markets. This is founded on the principles of sound engineering, continuous product and process improvement, efficient manufacturing, cost-effective purchasing, and ultimately, through the dedication of our employees.

Quality Policy

TekTone Sound & Signal Mfg., Inc. is committed to quality and excellence, and to creating the total satisfaction of our customers by meeting their requirements. We are further committed to establishing, pursuing and reviewing our production, delivery and service objectives in order to continually improve the effectiveness of our quality management system, and where possible exceed our customers' expectations.

We believe that customer satisfaction and continuous improvement can only occur in an environment where the Company's quality policy and quality system are regularly reviewed and reevaluated and are fully understood by every employee.

"Will what I am about to do help make it easy
for my co-workers and our customers?"

This should be each employee's final test of every activity.

Our sales department hours are:
 8:00am to 5:00pm EST Monday through Friday.
For technical assistance, contact our Tech Support team.
 Hours are: 8:00am to 5:30pm EST Monday through
Friday.

 

Read our Corporate Profile.
See our Product Warranty.
See our Terms & Conditions of Sale.
See our Affiliations.

Your customer support is far superior to companies I have dealt with in the past. [As] my units are in the excess of 10 years old… it would have been understandable to tell me that you no longer support our product. But you not only made your company look great, you assisted making me look good in the eyes of my owners.

Bruce Forbes
Facility Management, Studio City, CA

Our facility has always had TekTone and we are currently upgrading our system. I wanted the system to have more flexibility and we are getting this with the upgrade.

Philip A. Johnson
Director of Facility Services, Greensboro, NC

We are impressed with our TekTone nurse call system and it has lasted years beyond our expectations.

Eric Etter
Maintenance, Hamilton, MT

Companies like TekTone that make such an assertive effort to do business within the U.S. play a major role in boosting our economy and creating job opportunities. They’re one of several companies in Western North Carolina that have been at the forefront of that effort.

Mark Meadows
Congressman (NC-11), Washington, DC

TekTone equipment is easy to operate.

Daniel Evans
Maintenance Director, Phenix City, AL

We here at [hotel] love our Area of Refuge! The hotel has been here for 7 going on 8 years and we have yet to face any problems with the system. It’s safe, secure, and perfect for any emergencies the hotel may face. Thank you so much for the system, it’s reliable.

Linda Her
Front Office Manager, Clovis, CA

I’m happy to provide a positive referral for TekTone; we’ve had no issues with your intercoms and appreciate your service.

John Wilke
Property Manager, Missoula, MT

It is rare and hard to find a vendor that cares about OUR customers like TekTone does.

Jeff Wieand
Warehouse & Purchasing Manager, Seattle, WA

TekTone’s instructor was thorough in all of the training courses. He also did a great job answering questions and helping us understand the content. I’m positive that as I use the new systems I will remember the course information and it will be easy to install. Thanks again for everything.

Josh Judd
Installer, Gilbert, AZ

The TekTone system works great and is very user friendly.

James Goehman
Director of Facility Maintenance, Chesterfield, MO

Once the TekTone system was installed, there was an immediate difference for the facility. It’s a lot easier to use.

Mike Peoples
Finance Manager, Clemmons, NC

The TekTone nurse call system works very well, great system, no complaints there!

Kathy Kundratic
Administration, Forest Hill, MD

Thank you for the continued support. It’s refreshing to have a partner like TekTone.

Doug Glenn, PMP®, PSP®
Senior System Sales Engineer, Tampa, FL

I have worked with TekTone for 3 years and I cannot say enough about the quality, reliability, and accuracy of their systems. I would recommend them to anyone.

Corey W. Leftwich
Executive Director, Mandeville, LA

TekTone is a key global player in the nurse call system market, doing business on five continents, this company’s exciting growth in Macon County provides more evidence that modern manufacturers can thrive in every corner of our state.

Pat McCrory
Governor, Raleigh, NC

The TekTone nurse call system was installed at our facility more than 2 years ago. It is a simple, easy-to-use system that allows us to talk to our patients directly. As a result, we are no longer running to rooms and then hunting for equipment.

Clare Vallee
VP of Nursing Services, Berlin, NH

Every time I have contacted TekTone, I have been handled…at a level that far surpasses ANY other vendor. The courtesy, the patience, the professionalism and the friendliness they show is above standards. I am extremely happy to have TekTone as a partner, and with support like this, I feel like we will all be very successful.

Alan Joseph
Operations Manager, Plymouth, MI

Our hospital has been fortunate to make investments in tools such as our TekTone nurse call system that makes a positive impact on our nurses’ abilities to provide greater focus on our patients, allowing our facility to be ranked number one in patient satisfaction in NC.

Martin Wadewitz, COO
Franklin, NC

The TekTone nurse call system is a great improvement compared to our previous system. I train nursing students on the TekTone system and have noticed that from the caregivers side, the tone of the TekTone system is much less obtrusive for staff and patients.

Rosemary Skiner, RN
Franklin, NC

The TekTone Difference

a

For over 40 years, TekTone has designed and manufactured UL Listed Tek-CARE nurse call, wireless nurse/emergency call, wander management, Tek-SAFE area of rescue assistance systems, and Tek-ALERT integration systems. <Read More>

b

TekTone prides itself on being the easiest vendor you will work with and we will do everything we can to simplify nurse call and patient wandering for you.  As a family business, our customers are treated like part of our family and we will do whatever it takes to ensure each interaction with TekTone or one of our TEPs is a positive experience.

c

TekTone manufactures 80% of what we sell in Franklin, NC and, combined with our in-house hardware and software development, allows TekTone to ensure end users receive the highest quality product each and every time. <Read More>

d

TekTone systems are distributed on 5 continents throughout the world. For over 40 years, TekTone has worked to expand our global network of distributors and TEPs to reach even our most removed customers. <Read More>

 

TekTone® products are designed and built in our FDA-registered, state-of-the-art manufacturing facility located in North Carolina - plus a network of distributors and representatives that stretches worldwide.

TekTone’s portfolio is diverse by offering wireless pendants that fully integrate with wired audio-visual nurse call, resident wander management, and alert integration- simultaneously.  Our goal is to meet the various needs of an entire community on a single platform.

TekTone has never obsoleted any systems. Our portfolio of solutions originally manufactured continue to be manufactured, supported, and are compatible with all new technology.

TekTone doesn’t charge for tech support or software upgrades.

TekTone has wired, wireless, and patient wandering solutions all integrated into one platform for convenience.

Many of our international customers are also members of the TekTone Elite Partner program. The title of TEP designates that the company has attended factory training as designed by our Product Support Manager and maintains a local service staff to attend to systems 24/7.

For more information about our current global offerings, please visit the Where To Buy section of our website. Is your country unlisted? Fill out the form on our International Sales page. TekTone is constantly working to better serve our global customers and we would love to discuss your project with you!