Discontinuation Notice: NC402TS, NC305LCD and NC351A(/2)

Effective immediately due to parts availability, the NC402TS Gen1 master station is discontinued.

The NC402TS touchscreen master station is used with the NC450 and NC450MICRO Central Equipment and the PM4XX-series control modules. Master stations currently installed will continue to be supported throughout their warranty period and beyond as long as parts are available.

The NC402TS masters can be seamlessly replaced on the Tek-CARE400 P5 system utilizing the NC455CE and either the NC404TS or NC415AV Gen2 master stations. To replace an existing NC402TS with a Gen2 master station, simply add the following components:

• NC455CE
• Gen2 master station (NC404TS or NC415AV)
• NC475 Tek-CARE Appliance Server

The NC455CE modules can be networked to run with existing systems, circumventing the hassle of having to replace the entire nurse call system to replace a single part.

The NC305LCD Master Station and the NC351A(/2) Central Equipment are also discontinued. Current installations will continue to be supported. The NC305LCD can also be upgraded to the NC404TS or NC415AV master stations, provided that the existing central equipment is also upgraded to the NC356CE CE Module. The NC356CE serves as a drop-in replacement* for the NC351A(/2) central equipment and continues to utilize the IR3XX-series patient stations, so a complete system replacement is not required.

The NC404TS touchscreen master station provides a 22” user interface, as well as a handset for discreet communication between master and patient station. It is supported by the NC475 Tek-CARE Appliance Server, which is capable of providing software modules for reporting, email alerts and the Tek-CARE Staff App. The NC415AV is a compact master station that provides all of the functionality of a master twice its size. It is available both with and without a handset. Both masters are desk or wall-mountable.

For more information about the NC404TS, NC415AV and the Gen2 CE modules, please view the spec sheets located in the submittal packages for the Tek-CARE300III or the Tek-CARE400 P5+ systems.

If you have questions or concerns, please contact the sales department at 800.327.8466, option 2 or fill out our contact form.

* Number of CE modules required dependent upon the current number of installed addressable stations and masters.

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Many of our international customers are also members of the TekTone Elite Partner program. The title of TEP designates that the company has attended factory training as designed by our Product Support Manager and maintains a local service staff to attend to systems 24/7.

For more information about our current global offerings, please visit the Where To Buy section of our website. Is your country unlisted? Fill out the form on our International Sales page. TekTone is constantly working to better serve our global customers and we would love to discuss your project with you!

TekTone® products are designed and built in our FDA-registered, state-of-the-art manufacturing facility located in North Carolina - plus a network of distributors and representatives that stretches worldwide.

TekTone’s portfolio is diverse by offering wireless pendants that fully integrate with wired audio-visual nurse call, resident wander management, and alert integration- simultaneously.  Our goal is to meet the various needs of an entire community on a single platform.