Communications for today... and tomorrow.

Technical Support

Call (800) 327-8466, option 2, between the hours of 8:00am and 5:30pm EST Monday through Friday to speak with a member of our Technical Support department.

Before you call us, you need to know:

  • The product's model number. (Model numbers don't begin with CBnnn or LBnnn. Those are part numbers for circuit boards and labels.)
  • Is this a new or an existing installation?
  • Has the product ever worked?
  • Were there any any incidents prior to the current problem(s)?

When you call us, also tell us:

  • Your name.
  • Your company.
  • Your phone number.
  • Job site name.

Tech Call Log Numbers: A Tech Call Log Number is a 5-digit number. This is not a return authorization (RMA) number. If you need an RMA number, please contact our Sales Department at (800) 327-8466, option 3.

You may also contact us Please include your name, phone number, the system or model number, and a description of the problem.


Search for spec sheets & installation manuals:


TekTone® Sound & Signal Mfg., Inc.
277 Industrial Park Road Franklin, NC 28734 USA
Phone: (828) 524-9967 Fax: (828) 524-9968 Toll-Free: (800) 327-8466
Sales: Choose option 3 Tech Support: Choose option 2