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Employment Opportunities

TekTone® seeks talented, enthusiastic, team players with a positive attitude to help us grow our business and strengthen our community.

Quality of Life

Cullasaja River

TekTone® world headquarters is located in the beautiful mountains of western North Carolina where residents enjoy an unsurpassed quality of life. The 517 square miles of Macon County, NC include the towns of Franklin (the county seat) and Highlands, plus numerous smaller communities. Almost one-half of the county is comprised of the Nantahala National Forest, the largest in North Carolina.

While the climate is mild, there are four distinct seasons. The area boasts plenty of woodlands, beautiful streams, waterfalls, mountains, hills and valleys. Macon County's "green factor" is unparalleled in the region. We have a variety of outdoor activities, such as whitewater rafting, fishing, hiking on the Appalachian and Bartram Trails, boating and skiing, and we are only 40 minutes from the Great Smoky Mountains National Park.

The TekTone® campus is located in a beautiful rural area, but is by no means isolated. We are just one hour from Asheville, NC and just over two hours from several major business centers, including Atlanta, GA, Greenville/Spartanburg, SC, and Knoxville, TN.

Our Culture

TekTone site

TekTone® is a family-owned business, and we consider our employees to truly be part of our family, working towards a common goal. We strive to continually improve our processes by actively encouraging and recognizing ideas from all employees.

TekTone® products are designed and built in our FDA-registered, state-of-the-art manufacturing facility. Operating for over 40 years, we provide our customer base around the world with world-class support, and we have a strong commitment to product design. All healthcare products are designed, manufactured and tested in the USA, while all software is written and owned by TekTone®. We have our own in-house engineering department that is constantly working to use new innovative technology to improve our products, and a primary focus organization-wide is Continuous Improvement of service, quality, and processes.

Franklin, NC

The people are friendly and organize year-round activities, including festivals and arts & crafts events. There are countless trails for hiking, including the Little Tennessee River Greenway, and the views are breathtaking. A paradise for those that love the outdoors, Franklin is designated as an Appalachian Trail Community. Franklin is home to approximately 3,600 citizens, but the population nearly doubles during the spring, summer and fall seasons due to our temperate climate and beautiful scenery. With a healthy tourism industry and lots of local people taking an active role in the community, Franklin offers endless opportunities for the entire family.


Parts and Equipment Technician

Department:Engineering

Reports To:VP Engineering

Roles
  • Cultivate an environment that facilitates the development of people.
  • Initiates or suggests plans to motivate workers to achieve work goals.
  • Actively apply Lean Manufacturing concepts as an avenue for continuous improvement.
  • Set good example of work habits for others to follow, such as using time wisely, resolving issues efficiently, participating only in value add or necessary system required activities.
  • Supports TekTone commitment to product excellence, product quality and customer satisfaction. Performs to the best of his or her ability to create high quality products and services that satisfy customer requirements.
  • Actively promote safety and good housekeeping practices.
Responsibilities
  • Review parts list and inventory, working closely with engineers and the compliance and change coordinators to identify parts standardization and consolidation opportunities
  • Help develop and maintain a system to smoothly handle BOM creation and review
  • Assist the engineers with part research
  • Facilitate/assist with the maintenance of engineering parts stock
  • Facilitate the maintenance of engineering development electronics and other engineering equipment. Where equipment is needed, the Parts and Equipment Technician would be available to help engineers get what they need, acting as an interface with Purchasing.
  • May assist in the assembling of prototype and Beta/Limited Release program units.
  • May assist in Facility test system installation, testing, monitoring, reporting and maintenance.
  • Designs and builds test systems.
  • Prepares sample systems for UL submittal.
  • Prepares and maintains design documentation such as system test plans.
  • Performs other engineering support tasks.
  • Prepares factory test fixtures.
Qualifications
  • 2 yr EET degree or equivalent
  • 2-3 years industry experience (manufacturing/ISO/Lean Development background a plus). More education and/or demonstrated expertise in knowledge areas will be considered in lieu of some experience.
  • Excellent communication and organizational skills
  • Excellent electronic components and component technology knowledge
  • Some programming/script experience would be a plus
  • Must have proficiency with basic electrical hand tools for constructing test racks (or capacity to learn)

TekTone® offers a competitive salary and benefits package, including holidays; vacation; medical, dental, life and disability insurance; a flex benefits plan; and a 401(k) plan with profit sharing.

If you are interested in this position, please email your resume to: with "Job Application: Parts and Equipment Technician" in the subject line; or mail or fax it to:

TekTone® Sound & Signal Mfg., Inc.
Attn: Human Resources Dept.
324 Industrial Park Rd.
Franklin, NC 28734
Fax: (828) 524-9968

(posted October 19, 2017)

Product Training Technician

Department:Engineering
Reports To:Product Support and Training Coordinator

Roles
  • Actively apply Lean Manufacturing concepts as an avenue for continuous improvement.
  • Set good example of work habits for others to follow, such as using time wisely, resolving issues efficiently, participating only in value add or necessary system required activities.
  • Supports TekTone commitment to product excellence, product quality and customer satisfaction. Performs to the best of his or her ability to create high quality products and services that satisfy customer requirements.
  • Actively promote safety and good housekeeping practices.
Responsibilities
  • Develop a thorough knowledge and understanding of all systems and parts.
  • Become familiar with proper field installation techniques and relevant standards.
  • Provide inside product and recertification training working alongside Training Coordinator and/or alone. Upon experience, some trainings may include travel.
  • Responsible for all training follow-up including, but not limited to, certificates, homework submittals and t-shirts.
  • Maintenance of all training materials.
  • Update training materials as needed with new products and product changes. Review and remove any obsolete or non-applicable information.
  • Consistently review training programs to streamline and keep in a reasonable timeframe.
  • Assist in developing new training programs as requested or as needed due to new product release.
  • May design and build training systems.
  • May prepare and maintain design documentation such as system test plans.
  • Performs other engineering support tasks as requested.
Qualifications

Associates Degree (AA/AAS) or equivalent experience from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Competence in using electric and hand tools for building test bed assembly. Comfort with speaking before groups, answering questions and demonstrating processes and procedures. Attention to detail required. Installation and service experience a plus. General understanding of computer networking. Excellent general PC skills, including Microsoft Office – Word/Excel/PowerPoint. Ability to speak Spanish a plus.

TekTone® offers a competitive salary and benefits package, including holidays; vacation; medical, dental, life and disability insurance; a flex benefits plan; and a 401(k) plan with profit sharing.

If you are interested in this position, please email your resume to: with "Job Application: Product Training Technician" in the subject line; or mail or fax it to:

TekTone® Sound & Signal Mfg., Inc.
Attn: Human Resources Dept.
324 Industrial Park Rd.
Franklin, NC 28734
Fax: (828) 524-9968

(posted October 19, 2017)

Customer Support Assistant

Department:Sales / Tech Support

Reports To:Inside Sales Support Manager

Summary

Facilitates the sales team with administrative assistance to promote the sale of products to low voltage electronic distributors by performing the following duties:

Supports TekTone’s commitment to product excellence, product quality, and customer satisfaction. Performs to the best of his or her ability to create high quality products and services that satisfy every customer requirement

Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Assist in entering customer sales orders and RMA’s into computer database
  • Field overflow sales and technical support calls and collect all information for follow-up
  • Provide customers with tracking and sales order confirmations when requested
  • Enter data as gathered into TekTone CRM database
  • Maintain the sales area to 5S standards and requisition supplies as required
  • Keep customer files current and up-to-date
Language Skills

Professional speaking voice

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Dress Code

The Sales Department allows for business casual attire Monday through Thursday with Friday being our casual day.

TekTone® offers a competitive salary and benefits package, including holidays; vacation; medical, dental, life and disability insurance; a flex benefits plan; and a 401(k) plan with profit sharing.

If you are interested in this position, please email your resume to: with "Job Application: Customer Support Assistant" in the subject line; or mail or fax it to:

TekTone® Sound & Signal Mfg., Inc.
Attn: Human Resources Dept.
324 Industrial Park Rd.
Franklin, NC 28734
Fax: (828) 524-9968

(posted October 19, 2017)

Kitting/Inventory Clerk

Department:Warehouse

Reports To:Materials Manager

Roles
  • Actively apply Lean Manufacturing concepts as an avenue for continuous improvement.
  • Set good example of work habits for others to follow, such as using time wisely, resolving issues efficiently, participating only in value add or necessary system required activities.
  • Responsible for inventory control of raw material
  • Supports Manufacturing
  • Applies QA standards and Tektone procedures
  • Supports TekTone commitment to product excellence, product quality and customer satisfaction.
  • Performs to the best of his or her ability to deliver high quality products and services that satisfy customer requirements.
  • Actively promote safety and good housekeeping practices.
Responsibilities
  • Support all inventory management activities.
  • Maintain climate control room. Obtain and record readings from climate control room at beginning, mid and end of day; Notify necessary personnel if readings are outside the acceptable range
  • Kit work orders by following Tektone procedure P7.5.6
  • Kit work orders for production and shipping in order of urgency
  • Responsible for creating labels for work orders
  • Support Manufacturing as required
  • Transport materials, goods, tools, etc to and from Manufacturing as required
  • Maintain KANBAN levels as established
  • Maintain FI-FO System in all transactions and warehouse activities
  • Transport all approved components to their assigned locations
  • Ensure that all components are properly stored and identified at all times per procedure P7.5.11
  • Updates “waiting on part” board in a timely manner
  • Complete inventory transfers as requested
  • Assists shipping/receiving when necessary
  • Report any parts that leave the warehouse by means other than a work order
  • Performs inventory cycle counts on materials as required
  • Demonstrates strong communications with other departments in the facility.
  • Maintains clean, organized and safe work area keeping with the 5 S system
  • Supports management of engineering inventory and kitting as necessary
  • Other duties as required
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form;

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and high, precarious places.

The noise level in the work environment is usually moderate.

TekTone® offers a competitive salary and benefits package, including holidays; vacation; medical, dental, life and disability insurance; a flex benefits plan; and a 401(k) plan with profit sharing.

If you are interested in this position, please email your resume to: with "Job Application: Kitting/Inventory Clerk" in the subject line; or mail or fax it to:

TekTone® Sound & Signal Mfg., Inc.
Attn: Human Resources Dept.
324 Industrial Park Rd.
Franklin, NC 28734
Fax: (828) 524-9968

(posted October 19, 2017)
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